Collections Officer Job Careers – NC Bank

Job Title:     Collections Officer
Organisation: NC Bank
Duty Station: Kampala,
Uganda
Reports to: Head of Credit
About NC Bank:
NC Bank Uganda Limited was incorporated in Uganda on 8th August 2011
and approved as a Commercial Bank (Class 1) by Bank of Uganda on 8th February
2012. The Bank is authorized to carry out financial services business as
defined in the FI Act 2004 and Finance and Operating Leases. NIC Bank started
operations on 1st June 2012 and its authorized place of business is plot 4/6
Nakasero Road on Rwenzori Towers. The Bank is a fully owned by NIC Bank Limited
in Kenya.
Job Summary: The Collections
Officer will primarily ensure proper management of account receivables by
minimizing credit losses and maximizing recoveries. The jobholder will also
ensure effective debt collection actions are taken against delinquent accounts
in accordance with the statutory and internal policies.
Key Duties and
Responsibilities:  
  • Ensure
    that the set targets are met in minimising credit losses and maximising
    recoveries.
  • Send
    timely feedback concerning changes in customer payment behaviour to
    Management and the Business teams so that appropriate changes can be made
    to policies, procedures and business strategy.
  • Manage
    net credit losses within budget i.e. maintain provisions and suspended
    interest within budget.
  • Attend
    to regular queries from the business and customers on a day to day basis.
  • Work
    closely with external service providers on recoveries and ensure all
    documentation is well executed.
  • Ensures
    conformity with the overall organization’s risk management policies
    and standards.
  • The
    jobholder will ensure compliance with the regulatory requirements and the
    bank’s internal policies and procedures on asset classification,
    recoveries and debt collection.
Qualifications, Skills and
Experience: 
  • The
    applicant for the NC Bank Collections Officer job placement should
    preferably hold a Bachelor’s Degree in Business related field.
  • Possession
    of an MBA will be an added advantage.
  • Qualifications
    in Credit Management.
  • At least three years of related working experience in active debt
    collection/recovery gained in a financial services industry.
  • Legislation: Must be familiar with legislation
    and statutory requirements regarding loan monitoring, recovery and debt
    collection.
  • Technology Skills: Computer
    literate with proficiency in MS office and graphic applications, data
    analysis and presentation.
  • Financial
    Analysis Knowledge:

    Ability to comprehend and analyze financial statements.
  • Knowledge
    of Business Environment
    : Must understand local and global dynamics of the
    business environments facing customers and other stakeholders in the
    loan/debt recovery process.
     
Personal Competences:
  • Performance
    Oriented
  • Personal
    Ethics
  • Decisive
    and Independent
  • Good
    interpersonal skills
  • Negotiation
    Skills
  • Communication
    Skills
  • Proactive
    Initiator
  • Attention
    to Detail
  • Human
    Resources Management Skills
How to Apply:
All suitably qualified and interested candidates should send their
applications together with fully updated CVs indicating three professional
references, copies of academic transcripts and testimonials via E-mail to:
HR@NC-bank.com
NB: Only short listed
candidates shall be contacted.
Deadline: 12th June 2017
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