25 May 2017

Human Resources Manager Employment Opportunity - IntraHealth International

Job Title:     Human Resources Manager
Organisation: IntraHealth International
Project Name: USAID Regional Health Integration to Enhance Health Services in Eastern Uganda Project (USAID/Uganda RHITES-E) Project
Duty Station: Mbale, Uganda
Reports to: Director Finance and Operations

About Intra Health:
For over 30 years, in more than 100 countries, IntraHealth International has empowered health workers to better serve communities in need. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships. In collaboration with governments, nongovernmental organizations, and private- sector organizations around the world, IntraHealth champions the needs and contributions of health workers—from doctors and nurses to community health workers to health facility managers—and works to ensure they have the tools, supplies, information, training, and support they need to provide communities they serve with the best possible opportunity for health and well-being.

About USAID RHITES-E Project:
IntraHealth International will implement the USAID RHITES-E which supports the Government of Uganda (GOU) and key stakeholders to increase availability and utilization of high quality health services in 21 districts in Eastern Uganda and 2 in Karamoja by strengthening health systems and improving the quality of, access to, and demand for health services with attention to equity and underserved populations.

Job Summary:   The Human Resources Manager will primarily administer and develop the human resource management of the RHITES-E Project. S/he exercises overall responsibility and facilitation for establishing and managing RHITES-E’s human resources functions, including benefits administration, recruitment, performance management, retention, employee relations and development, compensation, leave and personnel records affirmative action, and equal employment opportunity. The incumbent oversees the implementation of IntraHealth HR policies and procedures and advises managers and supervisors.

Key Duties and Responsibilities:  
Recruitment and Selection:
  • Co-ordinate and support all aspects of the recruitment and selection process of staff, in liaison with program managers and other departments while ensuring that RHITES-E’s recruitment process and good practice is carried out in all recruitment and selection activity. Specific responsibilities include job description development, recruitment planning, advertising and short-listing, selection interviews and tests, job offers, salary calculations and issuing employment contracts.
  • Stay up-to-date with new recruitment sources and propose improvements to processes and selection tools to ensure that the recruitment process meets current and future organizational needs.
  • Work closely with colleagues to ensure a coordinated approach to recruitment for the RHITES-E Project, ensuring effective forward planning and awareness of available staff resources to fill vacancies.
  • Coach and train all staff involved in recruitment on best practice and equal opportunities.
Policy and advice:
  • Guide and coach managers and staff on Uganda labor law and IntraHealth’s HR policies and best people management practices including appraisal, staff development, discipline and attendance in accordance with IntraHealth policies and legal requirements
  • Monitor appraisals and advise Project Leadership Team/Line Managers on performance management issues and also advise on staff development opportunities identified in appraisals in line with IntraHealth’s Learning & Development Objectives
  • Ensure that IntraHealth’s staff HR policies, practices and processes are reviewed and updated regularly ensuring that they are suitable and consistent with external good practice and local legal requirements.
  • Carry out inductions and exit interviews for staff within the country, identifying key trends and ensuring that other departments are aware of issues requiring improvement and to contribute to the development of IntraHealth’s Human Resources strategy and other plans
  • Ensure the implementation of effective performance appraisal process and communicates to all staff and assures understanding of IH’s Performance appraisal system.
  • Review and recommend strategies on how to motivate, attract and retain staff and promote gender diversity.
Staff Development:
  • Carry out periodic organizational, job and individual training and development needs analysis.
  • Work with supervisors to identify suitable courses to meet the training and development needs of the staff and organization and follow-up plans to see them through.
  • Organize in-house and external training and development programs in accordance with needs identified and evaluate outcome of the training undertaken.
Management and organization:
  • Ensure ongoing update of the HR database (UltiPro) and filing system for all staff in the country portfolio and to produce reports as requested by managers and the PLT
  • Provide the necessary information required for monthly payroll preparation.
Learning:
  • Remain up-to-date with developments in the HR profession, including changes in Ugandan labor law and best practices.
  • Ensure the communication of HR policies and procedures within the organization.
General:
  • Proactively propose changes to policy systems and procedures to improve the efficiency of the HR function.
  • Maintain awareness of developments in the HR practice and employment law and contribute to information sharing and continuous professional development within the management team, analyzing/advising on implications for RHITES-E’s and
  • Maintain and develop good relationships with similar organizations in the sector, with ongoing dialogues concerning policies and trends.
  • Attend internal and external meetings as a representative of RHITES-E’s on Human Resources issues as and when required.

Qualifications, Skills and Experience:
  • The applicants for the USAID RHITES-E Human Resources Manager job opportunity must hold a Master’s degree  in social sciences or human resource management and seven years’ experience (or a bachelor’s degree with 10 years’ experience) developing and implementing HR policies, procedures, and dealing with complex employee relations issues and, developing and communicating HR management information. An additional qualification at diploma or postgraduate level in Human Resource Management will be an added advantage.
  • Comprehensive working knowledge of current Ugandan labor law and strong experience of providing a broad range of high quality HR policy advice (including disciplinary and grievance) to managers and staff and undertaking a high quality high volume recruitment process
  • Previous experience of undertaking and preparing payroll, managing benefits plans and proficient use of MS Office and HR databases
  • Excellent interpersonal and consultative skills, including the ability to communicate, present, negotiate and influence a variety of audiences and establishing strong working relationships with colleagues from different functions and cultures
  • Experience of a flexible approach to managing and prioritizing a high workload and multiple tasks in a fast paced environment with tight deadlines and ability to proactively identify and address issues and, an understanding of and commitment to IntraHealth’s values, in particular equal opportunities
  • Staff management experience especially in an International Non-Governmental Organization (INGO) in the development/humanitarian sector
  • Excellent planning, organizational, analytical and decision-making skills
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of people
  • Proven skills in handling work-related conflicts
  • Integrated knowledge and understanding of human resources concepts, practices, systems, and procedures
  • Demonstrated leadership ability to inspire and empower others

Personal Competencies:
  • Effective Communication: Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
  • Planning and Organizing: Develops clear goals that are consistent with agreed upon strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate time and resources for completing work; foresees risks and allows for contingencies when planning; and monitors and adjusts plans and actions as necessary.
  • Interpersonal Relationships: Knowledge of and the ability to effectively interact within and across Divisions, Departments, Country offices in a constructive and collaborative manner.

How to Apply:
All suitably qualified and interested candidates who wish to join the USAID RHITES-E Project should upload an updated CV/Résumé, completed USAID Form 1420 Contractor Employee Biographical Data Sheet, download here and three professional references at the web link below



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