Job Title: NOC Engineer (2 No Experience Jobs)
Organization: Africell Uganda
Duty Station: Kampala,
Uganda
Uganda
Reports to: NOC Head of Section
About Africell Uganda:
Africell launched its commercial operations in Uganda in November 2014,
having completed the acquisition of Orange Uganda earlier in the year. The
acquired network has over 650 radio sites with a coverage footprint spanning
the majority of Uganda and serving more than 1,000,000 active subscribers
offering 2G, 3G, and LTE in Kampala.
having completed the acquisition of Orange Uganda earlier in the year. The
acquired network has over 650 radio sites with a coverage footprint spanning
the majority of Uganda and serving more than 1,000,000 active subscribers
offering 2G, 3G, and LTE in Kampala.
Job Summary: The NOC
Engineer will be managing trouble tickets originated by the OMC for all network
elements.
Engineer will be managing trouble tickets originated by the OMC for all network
elements.
Key Duties and Responsibilities:
·
Handling and acknowledging trouble tickets
Originated by the OMC
Handling and acknowledging trouble tickets
Originated by the OMC
·
The incumbent will be qualifying alarms
affecting the network to give a first diagnosis and escalating to the
contractors or Africell field engineers.
The incumbent will be qualifying alarms
affecting the network to give a first diagnosis and escalating to the
contractors or Africell field engineers.
·
Handling every service alarm detected by the
service monitoring system (trouble ticketing), report and follow up alarms till
alarm clearance.
Handling every service alarm detected by the
service monitoring system (trouble ticketing), report and follow up alarms till
alarm clearance.
·
Ensure that the planned intervention on the
operational networks are all carried out in a controlled timely manner with
minimum service downtime.
Ensure that the planned intervention on the
operational networks are all carried out in a controlled timely manner with
minimum service downtime.
·
Fill alarms’ report and handover to the next
shift.
Fill alarms’ report and handover to the next
shift.
Qualifications, Skills and
Experience: The applicants for the
NOC Engineer jobs must hold a bachelor’s degree in Telecommunications
Engineering, Electrical Engineering, computer Engineering or any a related discipline.
Experience: The applicants for the
NOC Engineer jobs must hold a bachelor’s degree in Telecommunications
Engineering, Electrical Engineering, computer Engineering or any a related discipline.
How to Apply:
All suitably qualified and interested applicants should send an updated
CV including three work related referees and cover letter to NOC Head of
Section via E-mail to: [email protected].
The applicants must include the POSITION
TITLE in the subject line of their email Or Hand deliver to Africell Uganda,
Clement Hill Road, Plot 28-30, P.O. Box 24144 Kampala, Uganda.
CV including three work related referees and cover letter to NOC Head of
Section via E-mail to: [email protected].
The applicants must include the POSITION
TITLE in the subject line of their email Or Hand deliver to Africell Uganda,
Clement Hill Road, Plot 28-30, P.O. Box 24144 Kampala, Uganda.
Deadline: 18th October 2016
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