600 Fresher Client Service Officer Jobs – SolarNow

Organisation: SolarNow
Duty Station: Arua, Bundibugyo, Fortportal, Gulu, Hoima, Ibanda,
Iganga, Ishaka, Isingiro, Kabale, Kagadi, Kamuli, Kamwenge, Kapchorwa,
Kasese, Katakwi, Kayunga, Kiboga, Kotido, Kumi, 
Kyotera, Lira, Luweero, Lyantonde, Masaka, Masindi, Mbale, Mbarara,
Mityana, Mubende, Mukono, Ntungamo, Mpigi, Rukungiri, Rushere, Soroti, Tororo, Wakiso,
Reports to: (Regional) Sales Manager
About US:

SolarNow is a distribution and finance company that sells high quality solar product and appliances to households and businesses in Uganda. The company started in 2011 and has since opened 36 branches throughout Uganda, employs around 250 people. Expansion into other countries is planned for 2016.

Job Summary: The Client Service Officer will identify potential
buyers of Solar Now products, do installations and offer client satisfaction in
accordance with Solar Now Standard Operational Procedures.
Key Duties and Responsibilities: 
  • Responsible for sales, installation &
    client relationships
  • The Client Service Officer will market for
    Solar Now products through generating quality leads by contacting
    potential buyers of solar systems and fill in the lead form.
  • Lead Conversation: Follow-up on Branch leads (after 1
    week) & HQ leads (within 24 hours, from Incoming Media; references, no
    depositors, rejections and others). Note comments in SAS for easy follow
  • Client follow-up: Contact existing clients and
    offer/get: Replacements; Upgrades; Referrals.
  • Assessment: Fill in the application form and
    terms, make quotations and decide on payment terms with the client
  • The Client Service Officer will assess credit
  • Receive systems and other products for the
    branch from Logistics
  • Carry out installations following proper
    Solar Now procedures
  • Offer timely support to the Service team in
    preventing and solving cases. 
Key Result Areas / KPIs: The Client Service Officer Job has a
target of hitting 12 Million per month.
Qualifications, Skills and Experience: 
  • The applicants for the 600 Client Service
    Officer jobs must hold Degrees in Marketing OR electrical engineering OR
  • Technical (solar) experience is an advantage
    (technical diploma holders are encouraged to apply)
  • A minimum of two years of related experience
    in sales and marketing in a reputable organisation
  • Previous experience in field or upcountry is
  • Previous experience in Renewable energy
  • Suitable candidates must speak the native
    language in the specified region
  • Be ready to live and work in the region
    (Please check top of advert for duty station) 
A fit with SolarNow Values:
  • Keen attention to detail
  • Good communication and reporting skills
  • Able to work with minimum supervision
  • Good team player
Job Terms and Conditions:
  • SolarNow offers industry standard
    remuneration and other benefits (health insurance, lunch, etc.).
  • Growth opportunities to Branch Team Leader
    positions possible for high performers
How to Apply: 
suitably qualified and interested candidates are encouraged to send their
applications to the Human Resource Manager, SolarNow Uganda Services via
e-mail, recruitmentug@solarnow.eu, including their updated CVs (no other
Deadline: 23rd September, 2016
more of the latest jobs, please visit https://www.theugandanjobline.com or find us
on our Facebook page https://www.facebook.com/UgandanJobline

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