Hospitality Careers – Lodge General Manager at Frank Management Consult Ltd

Job Title:     Lodge General Manager
Organization: Frank Management Consult Ltd
Duty Station: Kampala, Uganda
About US:
Frank
Management Consult Ltd is one of the country’s premier Recruitment &
Training consulting firm, based in Nairobi. FMC has proven itself for more than
15 years. Specifically, FMC has competitive expertise in Recruitment,
Headhunting, In-House Training, Background Check, Career Development Advisory,
CV writing services & General HR Consultancy. They would like to recruit
for their valuable client, a leading group of Lodges.  
Job Summary: The Lodge General Manager is responsible for maintaining
the smooth operation of a remote Lodge Locations.
Key Duties and Responsibilities: 
  • Be readily approachable and available to all
    guests while extending professionalism and courtesy at all times
  • Be involved in community and/or government
    affairs.
  • Communicate all goals and results with
    associates.
  • Recognize good team performance on a
    continuous basis through reward and recognition programs.
  • Ensure orientations and training for new team
    members are thorough and completed in a timely fashion.
  • Achieve budgeted revenue and profit goals,
    balancing cost with guest satisfaction.
  • Maximize revenue through the Yield Management
    and inventory control systems.
  • Assist in developing annual budget and
    capital expenditure plans.
  • Develop and communicate selling strategies
    utilizing forecasting tools and with the Director of Sales.
  • Communicate competitive market conditions to
    team supervisors and Regional Management.
  • Review inventory controls and selling
    strategies daily.
  • Continually solicit new business for the hotel.
  • Assist the Director of Sales and team with
    preparing the annual revenue budget and annual marketing plan.
  • Maintain rapport with competitor lodges/
    luxury resorts, lead sources, clients, and the local community.
  • Review month/period end reports.
  • Ensure a safe working environment in
    compliance with OSHA standards.
  • Audit to ensure guest rooms, public spaces,
    grounds, work and kitchen areas meet sanitation and cleanliness standards.
  • Interview and select potential new hires
    utilizing job descriptions and other tools available.
  • Use constructive coaching and counseling when
    addressing associates concerns.
  • Be proactive and make sure that all of the
    information, tools, equipment, and supplies needed for  job are available
  • Understand different guest expectations and
    adjust to exceed these expectations.
  • Take responsibility for following through and
    ensuring that all requests are met with a solution or an answer that
    exceeds expectations
Qualifications, Skills and Experience: 
  • The applicant should hold a Bachelor’s Degree in Hospitality Management or related field
  • At least seven years’ lodge hosting
    experience in remote locations with three years in a managerial position
  • Well-traveled and familiar with different
    cultures, taste and preferences
  • Must be very knowledgeable  with various  foreign cuisines
How to Apply:
All
candidates are strongly encouraged to send their applications and updated CVs
to:
Talent
Consultant,
Frank
Management Consult Ltd,
Email to: recruitment@frank-mgt.com and copy
frank.vacancies@yahoo.com
Deadline: 19th July 2016

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