Customer Service Jobs – Branch Manager at Finance Trust Bank (FTB)

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Job Title:     Branch Manager  
Organization: Finance Trust Bank (FTB)
Duty Station:  Kampala,
Uganda
Reports to: Regional Manager
About US:
Finance
Trust Bank is licensed as a Tier 1 Commercial Bank after taking over the
financial services business of Uganda Finance Trust Limited (MDI). Finance
Trust Bank is a fully-fledged commercial bank serving a clientele of over
350,000 depositors and over 28,000’ borrowers, through a network of 36 branches
countrywide. The bank offers a variety of Products and services including;
Savings, Current accounts, Loans, Money transfer services and Bills payments to
its target market which comprises of micro, small and medium entrepreneurs,
salary earners and youth.
Job Summary: The Branch Manager will provide overall oversight
of the branch in the operations of the bank by ensuring compliance to the laid
down policies and procedures , business growth ,human resource management ,risk
management ,customer service ,quality leadership as well as ensuring that staff
are provided with the necessary working tools.
Key Duties and Responsibilities: 
  • Ensure efficient people management at the
    Branch, manage performance and enforce the code of conduct
  • Provide oversight over Bank assets and ensure
    proper usage of Bank assets
  • The jobholder will grow the loan /portfolio.
  • Grow the Savings portfolio.
  • Grow the number of savings and loan customers
  • Ensure a high quality loan portfolio.
  • Grow the transactional income.
  • Ensure adherence to all policies and
    procedures
  • Ensure compliance to Audit, BCP, AML
    guidelines.
  • Ensure good customer service.
  • Review, consolidate, plan, control and
    monitor the annual and monthly branch budgets
  • Ensure activity plans are developed and
    enforced
  • Serve as the Chairperson in the Branch loan
    committees
  • Plan and coordinate branch activities to
    ensure smooth flow of operations
  • The incumbent will represent the Bank in the
    area of operation at corporate events and ensure to portray a good image.
  • Ensure proper Cash management.
Qualifications, Skills and Experience: 
  • The ideal candidate for the Finance Trust
    Bank Branch Manager career opportunity should hold a Bachelor’s degree in
    Commerce, Marketing, Accounting, Business Administration, social sciences
    or any other related discipline gained from a recognized university.
  • A minimum of six (6) years working
    experience, two (2) of which must have been gained from a leadership /
    supervisory position in a financial institution.  (Commercial banking experience will be
    an added advantage).
  • Good sales & marketing skills
  • Good leadership skills.
  • Good personal presentation.
  • Excellent oral and written communication
    skills.
  • Good analytical skills.
  • Good interpersonal & teamwork skills.
  • High level of integrity.
  • Computer literacy i.e. working knowledge of
    MS office applications.
  • Ability to work well under pressure and with
    minimum supervision.
How to Apply:
All
qualified candidates should submit their applications which should include;
photocopies of academic testimonials, a CV with at least three reference
contacts, including the most recent employer, and telephone number to; Head,
Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe, P. O. Box 6972,
Kampala, Uganda.
Deadline: 8th June, 2016
For
more of the latest jobs, please visit https://www.theugandanjobline.com
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