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Claims Analyst Career Jobs - CIC Africa Insurance (Uganda) Ltd

Job Title:      Claims Analyst
Organization: CIC Africa Uganda
Duty Station: Kampala, Uganda

About US:
CIC Insurance Group is the leading Co-operative Insurer in Africa, providing insurance and related financial services in Kenya, Uganda, South Sudan and Malawi. The Group offers a wide range of products including General Insurance, Life Assurance, Medical Insurance and Asset Management Services. It is a pioneer and leader in Micro-insurance. The Group’s focus on innovation and excellence in service delivery has differentiated it in the market and earned it International recognition.

Job Summary: The Claims Analyst will efficiently process all claims and settle within stipulated timelines for CIC Africa Insurance (Uganda) Ltd.

Key Duties and Responsibilities: 
  • Register and process reported claims and advice clients on the required claims supporting documents;
  • The incumbent will verify and authorize processed claims up to specified limits;
  • Resolve customer complaints and disputes swiftly, fairly and diplomatically;
  • Accurately post, maintain and review claims reserves on a continuous basis;
  • Communicate risk improvement measures for implementation to the underwriting department by monitoring claims experience trends;
  • Prepare and submit various claims analysis reports for clients and management consumption
  • Initiate claim recoveries from the reinsurer.
  • Supervise and appraise assistant claims analyst, management trainee and claims assistants.

Qualifications, Skills and Experience: 
  • The ideal candidate for the CIC Africa Uganda Limited Claims Analyst job vacancy should hold a Bachelors’ degree in a related field.
  • Professional Qualifications
  • CII/ IIK/ Diploma
  • A minimum of three years of related work experience
  • Excellent communication and presentation skills
  • Good problem solving skills
  • Excellent interpersonal skills
  • Excellent analytical skills
  • Computer literacy skills with proficiency in MS Office and other office applications
  • Understanding of the working environment /competitors
  • Technical competence in insurance
  • Basic knowledge of regulations of IRA

How to Apply:
All applicants who are suitably qualified should send their applications via Email to: Lydia.tushabe@ug.cicinsurancegroup.com

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline
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