The Ugandan Jobline

• Ensure that Field Sales Agents clearly
  understand their targets and meet or exceed sales and leads targets
• Keenly monitor the quality of Field Sales
  Agent interactions with existing and prospective clients, and provide
  training where necessary to ensure company standards are being maintained
• In charge of developing and management of
  relationships with contracted Super Dealers ensuring a high level of
  performance against set targets and ensuring the agreed number of field
  agents contracted via Super Dealers are adequately trained on aYo’s
  products and processes.
• Foster a high sales performance culture
  within individual Field Sales Agents
• Identify problem areas in the performance
  outputs of various Field Sales Agents and performance manage where
  necessary
• Develop and build productive working
  relationships with other Team Leaders, Field Agents, aYo head office, aYo
  OPCO existing and prospective clients, as well as owners of venues from
  which Field Sales Agents will generate sales & leads
• Ensure that the team has the operational
  infrastructure (e.g. stationery, application forms, uniform, name badges,
  mobile devices, Wyzetalk, etc.) required to operate efficiently and
  provide a quality customer experience to all prospective and existing
  clients
• Mentor, train and guide Field Sales Agents to
  consistently deliver quality customer experiences to existing and
  prospective clients, in an ever changing field environment
• Manage resource capacity and recruit Field
  Sales Agents as and when required to address business needs
• Accountable for scheduling work rosters,
  monthly venue plans and shift allocations for Field Sales Agents to ensure
  sufficient capacity to achieve daily sales and leads targets
• Monitor and analyse Field Sales Agents
  performance data (sales applications, leads generated, sales quality,
  productivity, compliance, merchandizing etc.) daily, weekly, and monthly.
• Provide Field Sales Agents with on-the-job
  coaching & mentoring, and perform QA assessments in order to address
  skills and knowledge gaps, and to plan for future development needs.
• Hold daily, weekly and monthly meetings with
  Field Sales Agents to discuss performance, document these sessions
• Prepare and submit a monthly plan and budget
  for venues that Field Sales Agents will operate from throughout the
  following month
• Submit monthly reports on sales & lead
  generation performance for Field Sales Agents vs.
• Target
• Support Field and branch employees with
  escalated field client queries to ensure that matters are resolved
  efficiently and effectively
• Apply business rules and processes as defined
  in operational protocols
• Uphold the company brand at all times, and
  ensure that all Field Agents do the same.

• The applicant should hold a Matric / Grade 12
  
• Possession of a valid Driver’s licence and a
  car would be advantageous
• At least three to five years sales experience
  in financial services, banking, insurance, Telco industry
• Previous experience in sales leadership roles
  (financial services, banking, insurance, Telco industry will be
  advantageous)
• Computer literacy skills
• Ability to communicate effectively, both
  orally and in writing.
• Business acumen and financial literacy
• Negotiating skills related to technical
  solutions, financing, terms & conditions guarantees, risk allocation,
  incentives, etc.
• Good planning and organizational skills.
• Problem solving skills.
• Good presentation skills.
• Resourcefulness, ability to multi-task and
  handle pressure

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