IT Security Manager (MLC) Job Opportunity – KCB Bank

Organisation: KCB Bank
Duty Station: Kampala, Uganda
About KCB:
KCB
Bank Uganda which is part of KCB Group, East Africa’s largest commercial bank
that was established in 1896. Over the years, the Bank has grown and spread its
wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the
East African circuit in the year 2012. Today, the Group has the largest branch
network in the region with over 238 branches, 950 ATMs and 8,000 agents
offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was
established in the year 2007 and has grown to become one of Uganda’s top ten
commercial banks. Currently KCB Bank Uganda has 14 branches complemented with
16 ATMs spread on Kampala Road, Commercial Plaza, Ben Kiwanuka, Luwum Street,
Oasis Mall Sixth Street, Arua, Elgon Masaba, Fort Portal, Gulu, Hoima, Lira,
Mbarara and Jinja that offer trade financing, corporate and retail banking
services to customers.
Key Duties and Responsibilities:
  • The incumbent will interface between IT and
    Business teams to collate, analyze and review business requirements for
    system changes requiring developments and new system acquisition. Works
    hand in hand with the Project Management Office.
  • Provide governance on support of the existing
    systems to ensure timely defect resolution, adherence to readiness
    procedures, and escalation of system issues as appropriately.
  • Establish and/or refine processes and
    procedures designed to ensure consistently high quality IT service
    delivery.
  • Periodic review of available and new
    technologies in line with best industry practice to support business
    growth
  • In charge of planning, implementation and
    management of value added services, e.g. voice, data, channels, software
    and hardware including virtual systems infrastructure.
  • Offer technical support for the bank’s
    channels including ATMs, mobile banking, internet banking and agency
    banking systems.
  • Working with the card systems support staff,
    ensure the availability and performance visibility of card systems.
  • Develop, test & maintain comprehensive
    data archiving & recovery procedures for all computing environments in
    liaison with system administrators to ensure that a timely and well organized
    recovery is made back to acceptable levels of service.
  • Work in liaison with IT Risk and Security to
    ensure that the alternative banking channels are designed, implemented and
    operated in a robust and well secured environment.
  • Roll out of business solutions, ensuring that
    they are well tested and are rolled out in a manner that does not
    adversely affect business processes, and providing processes and training
    to the users.
Qualifications, Skills and Experience:  
  • The applicant should hold a Bachelor’s Degree
    in an IT / Computer Science or related field, from a recognized
    institution. Possession of a postgraduate degree or professional
    qualifications in related fields will be an added advantage.
  • Five or more years’ hands-on experience in
    the support of systems in a banking environment.
  • Previous exposure and experience in the
    support of IT systems virtual infrastructure.
  • Previous exposure and experience in the
    management of IT projects.
  • Three years’ experience supporting
    transaction processing systems such as ATMs, Internet, agency and mobile
    banking
  • Hands on experience in the management of a
    data backup and recovery strategy.
  • Demonstrate a strong understanding of card
    systems and related infrastructure as a business delivery channel
How to Apply:
​All suitably qualified candidates should
send their applications by clicking on this link.
Please
upload the following in your application; an updated CV / resume (PDF or Word
Format) which should include your contact information and three work related
references and a one page statement describing your suitability for the role
should be included.
Deadline: 13th May, 2016
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