06 May 2016

Fresher Field Officer Non-profit Jobs - GiveDirectly

Job Title:     Field Officer
Organisation: GiveDirectly
Duty Station: Kampala, Iganga, Uganda

About US:
GiveDirectly is an international non-profit organization that currently operating in Kenya and Uganda that aims to help people living in extreme poverty by making unconditional cash transfers to them via mobile phone. GiveDirectly is driving a re-evaluation of the assumptions underlying international philanthropy with a provocative model: we deliver donations directly to the extreme poor and let them decide what to do with them. This approach builds on two converging trends: the rapid spread of electronic last-mile payments solutions in the emerging markets, and the large body of experimental evidence showing that direct transfers are as or more cost-effective at reducing poverty than more traditional, top-down approaches. GiveDirectly’s field operations utilize state-of-the-art technology and business processes to deliver transfers securely, efficiently, and transparently.

Job Summary: The Field Officer will play a pivotal day-to-day role in delivering GiveDirectly’s gold-standard cash transfer product to donors and recipients. The Field Officer will conduct and support a variety of field activities, depending on his / her team assignment and GiveDirectly’s needs on any given day. In short, the Field Officer will be responsible for executing the recipient surveys and associated processes that facilitate GiveDirectly’s unique cash transfer model, from enrollment of recipients to sending actual transfers and finally to following-up with recipients that have received transfers.

Key Duties and Responsibilities:  
Census Team:
  • Meet with the village elder and guides to understand village boundaries
  • The jobholder will be coordinating with team members, visit every household in the village, excluding none
  • Complete census surveys using ODK with accurate data
2. Registration Team:
  • Explain GiveDirectly’s program to eligible households
  • Provide cell phones and SIM cards as necessary
  • Identify and eliminate ineligible households
  • Complete surveys using ODK with accurate data
3. Back-check team:
  • Reinforce information about GiveDirectly’s program to eligible households
  • Explain safety and readiness information to recipients
  • Ensure someone in the household is ready to operate the phone to access transfers
  • The incumbent will identify and eliminate ineligible households
  • Complete surveys using ODK with accurate data
4. Follow-up Team:
  • Follow up surveys: call recipients and administer a survey over the phone to confirm transfer receipt and collect data used to improve the program and uncover any recipient problems; in some cases, may need go to the field administer the follow-up survey
  • Hotline calls: answer the phone as recipients call in with questions or concerns, answering their questions and escalating any problems as necessary
  • Registration problem resolution: for people who have not registered with mobile money or who have registered with the wrong name, call the recipients and advise them on how to register
  • Adverse Events case management: Identify, report, and escalate adverse events to team leader; examples include: intra-household conflict, rumors about GiveDirectly, reports of a bribe, etc.
5. Special Enrollment Team:
  • Barazas: Explain GiveDirectly’s program to entire villages prior to the census surveys; answer any questions.
  • Audits: In suspicious cases, visit recipient households and administer a survey to help make the final determination if someone is eligible or ineligible

Qualifications, Skills and Experience:  
  • The applicant should have completed secondary school graduation, with a preference for diplomas and degrees in relevant fields
  • Previous working experience in the field with vulnerable communities (1-2 years minimum)
  • Empathy, honesty, and the highest standards of integrity
  • Broad knowledge and interest in advancing the distinctive values and mission of GiveDirectly
  • Patience and good judgment in resolving recipient problems
  • The role will reward high-quality judgment on operational questions and challenges, work ethic, communication skills, and a strong commitment to GiveDirectly’s mission and model.
  • Computer and mobile device data entry ability or experience
  • Physical fitness and ability to cope with difficult weather conditions or terrain
  • Fluency in Lusoga and excellent communication skills

How to Apply:
All suitably qualified and interested candidates are encouraged to apply online at the web link below.

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