Airtel Telecom Jobs - Corporate Account Manager

Organisation: Airtel
Duty Station: Kampala, Uganda
Reports to: Head Corporate Sales

About Airtel:
Airtel was launched in Uganda in 1995 and is Uganda's most innovative mobile phone operator, which has introduced many “firsts” in the telecommunication sector such as: Pre-paid plans, Post-paid plans, International roaming, Dedicated customer care, One rate to all networks, Fax and Data, Call forwarding, Per second billing, Freedom Forever and Mobile Top up.  Airtel in Uganda is a great success story in Uganda. Our customer base has grown tremendously - so has our coverage - and our service quality is unsurpassed in the market.

Job Summary: The Corporate Account Manager will be responsible for overseeing the conceptualisation, planning, development and implementation of Account Management within the Corporate Sector with a view to maximize company revenue and achieve set targets for both revenue and accounts.

Key Duties and Responsibilities:  
  • Tasked with the acquisition of client base within the corporate segment by identifying new market and business opportunities, and maintain the highest level of customer services and relationship.
  • Retention of client base by maintaining relationships with existing customers, through regular review visits with the ability to handle objections effectively and professionally.
  • Achieve daily & monthly targets by visiting potential customers to demonstrate products and gain new markets.
  • Regularly monitor competitor activity within the segment and report with recommendations for action.
  • Manage discounted services within the assigned accounts, ensuring that discounts reflect a quantifiable value to the company.
  • Work closely with other departments in order to obtain quality service and product delivery and effectively resolve corporate customer queries.
  • Actively coordinate with other departments in order to obtain quality service and product delivery and effectively resolve Corporate customer queries.
  • Monitor outstanding account balances in a timely manner and liaise with credit control to ensure accounts owing are settled 
Qualifications, Skills and Experience:  
  • The candidate should hold a Bachelor's degree in business, sales, or equivalent training in business or sales management
  • A minimum of two years’ experience of direct sales.
  • Exposure to the Telecommunications Industry or FMCG environment
  • Ability to operate in a performance driven organization
  • Customer centric
  • Ability to work under pressure
  • Respond cohesively, constructively and sensitively at all times.
  • A self-motivated, multi-tasking individual with minimum supervision
  • Good driving skills
  • Excellent command of English 
How to Apply:
All suitably qualified and interested Candidates are invited to send their applications and updated CVs with a day phone contact, address and an email address to – The Talent Acquisition & Talent Management Manager via Email to:

Deadline: 3rd June, 2016

  • Attach copies of all academic documents.
  • Soliciting of influence of any nature will lead to an automatic disqualification.
  • We regret that only short listed candidates will be contacted.
For more of the latest jobs, please visit or find us on our Facebook page

Related Posts Plugin for WordPress, Blogger...