2 Special Assets Manager – Credit Department Job Placements – DFCU Bank

Organisation: DFCU Bank
Duty Station: Kampala, Uganda
Reports to: Head – Special Assets Management
About US:
DFCU
bank is a fast growing commercial bank offering a variety of innovative
products and services. DFCU Limited was started by the Commonwealth Development
Corporation (CDC) of the United Kingdom and the Government of Uganda through
the Uganda Development Corporation (UDC) under the name of Development Finance
Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and
International Finance Corporation (IFC) as equal partners with CDC and UDC,
each having a 25% stake in the company. Its objective was to support long-term
development projects whose financing needs and risk did not appeal to the then
existing financial commercial lending institutions.
Job Summary: The Special Assets Manager – Credit Department
will proactively manage both Consumer Banking and medium Corporate borrowing
accounts showing early signs of deteriorating trends, and non-performing
accounts in order to turnaround the accounts, improve performance and minimize
losses to the Bank.
Key Duties and Responsibilities: 
  • On a daily basis call, issue arrears notices
    and follow-up on clients that have not settled their monthly obligations
    to improve portfolio quality and avoid losses to the Bank.
  • Provide support the branches by responding to
    queries regarding loan account balances raised by customers for effective
    communication and customer service
  • Quick responding to customer queries
    regarding the status of their accounts including reconciliations in case
    their accounts have irregularities.
  • Discuss repayment plans with defaulting
    clients, recommend to BSMs accounts that can be restructured accordingly
    to enhance portfolio quality.
  • Ensure client files are up to date with all
    communications, correspondences and file notes to ease the recovery
    procedure.
  • Regularly check for security perfection for
    those accounts that are NPA or are showing signs of deterioration forward
    to legal to ensure a smooth and quick foreclosure process. If security is not
    perfected forward to Legal.
  • Timely capturing of cash flows in the system
    for proper IFRS Reporting to minimize provisions and compliance
  • Process release of securities for accounts
    that have been paid off and forward to BSM for no recommendation to
    maximize profit for the Bank
  • Ensure quality of respective allotted
    portfolio.
  • Personally manage a special portfolio of
    unique and complicated accounts that require more experienced management
    like deceased accounts, skip accounts, legal action, Supervisor review
    accounts (as referred by external agents), abandoned cases (if any), VIP
    accounts, repossessed vehicles and restructured accounts.
     
Qualifications, Skills and Experience: 
  • The applicant for the DFCU Bank Special
    Assets Manager – Credit Department career opportunity should hold a Bachelor’s
    degree in Economics, Statistics, Commerce, Business Administration or
    equivalent.
  • A minimum of four years’ experience in a
    Financial Institution with at least 1 year in credit approval &
    structuring or credit administration or in debt recovery.
  • Broad knowledge and understanding of the
    Bank’s Credit policies.
  • Ability to work under minimum supervision.
  • Excellent interpersonal, written and oral
    communication skills.
  • Ability to negotiate.
  • Broad understanding and knowledge of FIA/IFRS
    guidelines & regulations on asset quality.
  • Basic understanding of the legal framework.
  • High standards of performance and Control of
    Quality
  • Leadership, management and team building
    skills (Initiative, decision making, dispute resolution, good customer
    service, very good negotiation skills).
How to Apply:
All
candidates who so wish to join the banking sector in the aforementioned
capacity are encouraged to send their applications with detailed CVs including
present position and copies of relevant professional/academic certificates to:
Vacanciesbank@dfcugroup.com
Deadline: 17th May 2016
NB: Therefore, if you do not hear from us by 2nd May
2016, consider your application unsuccessful.

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