USAID SHRH Informatics Officer Jobs – IntraHealth International

Job Title:   Informatics Officer
Organisation: IntraHealth International
Project Name: USAID Strengthening Human Resources for Health (SHRH)
Duty Station:  Kampala,
Reports to: Informatics Manager
About Intra Health:
over 30 years, in more than 100 countries, IntraHealth International has
empowered health workers to better serve communities in need. IntraHealth
fosters local solutions to health care challenges by improving health worker
performance, strengthening health systems, harnessing technology, and
leveraging partnerships. In collaboration with governments, nongovernmental
organizations, and private- sector organizations around the world, IntraHealth
champions the needs and contributions of health workers—from doctors and nurses
to community health workers to health facility managers—and works to ensure
they have the tools, supplies, information, training, and support they need to
provide communities they serve with the best possible opportunity for health
and well-being.
About USAID Intra Health SHRH Project:
purpose of the Strengthening Human Resources for Health (SHRH) project is to
strengthen the capacities of central ministries, districts, health professional
councils, PNFP and health training institutions to effectively and efficiently
plan, manage and utilize the health workforce; and strengthen systems for
sustained health worker performance to improve health outcomes for the people
of Uganda.
Job Summary: The Informatics Officer will work with the
Informatics Manager to provide technical assistance to the districts, health
implementing partners, Ministry of Health (MoH), Ministry of Education and
Sports (MoES) and Private Not for Profit Organizations (PNFPs) to ensure HRH
information system functionality, use, sustainability and transition. S/he will
specifically provide technical support in developing capacities for system
functionality, sustainability, data quality, analysis and use in determining
human resource needs and planning interventions. He/she will work with the
informatics team to ensure HRIS and other information systems functionality in
the districts and central organisations and also provide ICT support to the
districts, Ministries, Health Professional Councils (HPCs), PNFPs, Regional
Referral Hospitals (RRHs) and central organisations using information systems.
Key Duties and Responsibilities:
  • Ensure HRIS is properly installed and needed customizations
    done in districts, central organizations and PNFPs.
  • Offer timely IT Support to the districts,
    central organizations and PNFPs implementing HRIS and other information
  • Ensure updated and functional HRIS databases
    in the central organizations, PNFPs and districts in collaboration with
    the Regional HRM officers and district based IPs.
  • Work continuously with regional and local
    partners to create a culture of on time system up dating, data use,
    ownership, political support, and skills transfer v for overall HRIS
    transition and sustainability
  • Provide technical skills in sharing and
    developing new and improved strategies, tools and interventions for
    improved human resources planning and document intervention outcomes.
  • Actively facilitate trainings in the use of
    HRIS, WISN methodology, e-shortlisting tool and other eHealth initiatives.
  • Facilitate HRIS rollout and training for new
    central organizations and districts.
  • Prepare and provide regular reports on
    monthly, quarterly and annual basis.
  • Actively contribute to activities and work
    teams as assigned and any other duties as appropriate.
Key Performance Indicators:
  • HRIS functional database maintained up to
    date and data regularly analyzed and used for decision making in the
    districts, RRHs, HPCS, PNFPS, and central organizations.
  • Capacity for districts HR managers, District
    Health Management Teams (DHMT), HPCs, PNFP and RRH management teams built
    in HRH data analysis use of information systems including HRIS, Workload
    Indicator of Staffing Need (WISN) and computer aided shortlisting tool.
  • Promotion of HRIS sustainability and
    transition to local entities.
  • Provision of ICT support to districts, HPCs,
    PNFPS, MoES, MoH, RRHs and SHRH Staff.
Qualifications, Skills and Experience:
  • The ideal applicants for the USAID Project
    Informatics Officer Job opportunity should hold a Bachelors’ degree in
    computer science or related field
  • Working knowledge of programming and database
    software and development including open source systems like Linux, Apache,
    PHP, and MySQL
  • Knowledge of setting up servers in Linux and
  • A minimum of four years’ relevant experience
    with a focus on software development or managing information systems or
  • Working knowledge of ICT equipment
    troubleshooting, repair “” and maintenance, systems analysis and
  • Past experience setting up servers in Linux
    and Windows.
  • Familiarity and experience working with the
    Uganda health care system, the Ministry of Health, Districts, and other
    development organizations in Uganda is a plus.
  • Significant experience and functional
    familiarity with HRIS or similar systems, or ability to develop those
    skills quickly.
  • Demonstrated interpersonal skills, work as
    effective member and provide technical guidance to complex multi-site
Personal Competencies:
  • Innovation – Develops new, better or
    significantly different ideas, methods, solutions or initiatives that
    result in improvement of IntraHealth’s performance and meeting objectives,
    results and global commitments.
  • Accountability – Holds self and others accountable
    for all work activities, research and personal actions and decisions;
    follows through on commitments and focuses on those activities that have
    the greatest impact on meeting measurable high quality results for
    IntraHealth’s success. Exercises ethical practices, respectful words and
    behaviors, and equitable treatment of others in all activities.
  • Service Excellence – Knowledge of and ability to put into
    action customer service concepts, processes and techniques to access internal
    and/or external client needs and expectations and meet or exceed those
    needs and expectations through providing excellent service directly or
  • Effective Communication (Oral and Written)
    Understands effective communication concepts, tools and techniques;
    ability to effectively transmit, explain complex technical concepts in
    simple, clear language appropriate to the audience; and receive, and
    accurately interpret ideas, information, and needs through the application
    of appropriate communication behaviors
  • Planning and Organizing – Develops clear goals that are
    consistent with agreed upon strategies; identifies priority activities and
    assignments; adjusts priorities as required; allocates appropriate time
    and resources for completing work; foresees risks and allows for
    contingencies when planning; and monitors and adjusts plans and actions as
  • Interpersonal Relationships – Knowledge of and the ability to
    effectively interact within and across Divisions, Departments/Country
    Offices in a constructive and collaborative manner.
How to Apply:
candidates are strongly encouraged to send their applications to the HR &
Administration Officer including an updated CV, and photocopies of their
certificates and testimonials via email to
NB: Total file size of attachments should not exceed
Deadline: Friday, 19th February 2016

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