The Ugandan Jobline

• The job holder maintains a close watch on
  industry trends, evolving insurance strategies and market health to ensure
  Stanbic Bank is remaining consistent with and taking full advantage of
  changes in the insurance environment
• Align processes and procedures to ensure the
  achievement of the risk, financial and service related objectives  of insurance in the Bank
• Research, develop and implement interventions
  to continuously drive value-for-money from the insurance portfolio and
  activities of the Bank, in co-ordination with the Head of Operations, with
  a view of driving efficiency within insurance services.

• Ensure covers are placed (new and renewal),
  and support the evaluation of insurance brokers to obtain competitive
  pricing on premiums
• Leverage understanding of risk, insurance
  markets and best practices to identify the most appropriate insurance
  solutions
• Keenly review benchmarking and industry
  trends to make decisions related to program limits and deductibles /
  retention that attain the most value
• Prepare and submit reports for Executive
  Committee and other risk committees on general health of insurance
  portfolio highlighting risks and propose mitigating strategies
• Provide support the Bank’s cost saving
  initiatives by negotiating premiums with the Insurance brokers and review
  of existing policies claims trends and history to remove any duplication
  that may exist or suggest alternative coverage methods.
• Carry out analysis and coordinate the
  insurance “fit-for-purpose” review on an annual basis.

• Define SLA’s for settlement of insurance
  claims and follow up to ensure claims are settled within set SLA timelines
• Carry out regular meetings with Insurance
  brokers and all stakeholders on outstanding claims with the aim of quick
  settlement of the claims
• Ensure timely submission of completed
  documentation to the insurance brokers to aid the claims settlement
  process
• Provide clear and timely reports on the
  status of claims in regards to claims raised, outstanding claims,
  withdrawn claims, settled claims; on the nature, number of and value of
  claims logged.
• Guides on process and procedure changes that
  would be required to better supports the claims management process

• Training – Ensure all the resources in the
  team are skilled appropriately to meet the demands of the job
• Performance Management – coach, recognize
  & reward performance appropriately
• Management of poor performance and discipline

• The ideal candidate should preferably hold a Degree
  in business studies or any related fields
• Advanced Diploma in insurance (ACII) is an
  added advantage
• A minimum of five (5) years general Insurance
  experience with exposure to various aspects such as relationship
  management, claims and underwriting
• Significant exposure and experience in
  managing and leading a team and service related areas is desirable
• Broad knowledge and understanding of
  insurance principles, procedures, processes, services and products.
• An in depth knowledge and understanding of
  the policies and procedures     
• Working knowledge on the various products
  offered by the Bank
• Working knowledge of the Code of Banking
  Practice
• Knowledge of legislation as it relates to
  insurance and banking
• Computer literacy skills
• Basic knowledge of Operations management
  principles
• Proven leadership and people management
  record
• Understand the broader business environment
  from a sector, organization, and business unit and role perspective
• Working knowledge of HR processes

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