2 Non-profit Careers – ICT Specialist at MUWRP

Organisation: Makerere
University Walter Reed Project (MUWRP)
Duty
Station:
  Kampala, Kayunga, Uganda
Reports
to:
ICT Manager
Position
Number:
MUWRP – 011
About
US:
The Makerere
University Walter Reed Project (MUWRP) is a non-profit HIV research program
that was established in 2002 as a result of a memorandum of understanding
between Makerere University and The Henry M. Jackson foundation for Advancement
of Military Medicine Inc. of USA (HJF). The primary purpose of MUWRP is to
develop, evaluate and provide interventions to mitigate disease threats of
public health importance to Uganda. Activities include; vaccine development and
building of vaccine testing capability in Uganda, conducting of epidemiological
and basic research and provision of HIV Treatment, care and support in Kayunga,
Mukono and Buvuma Districts.
Job
Summary:
  The MUWRP ICT Specialist will
be responsible for the implementation and maintenance of a local area network,
the maintenance, installation and support of computer software, hardware and
associated applications at the MUWRP offices/ Labs and its related supported
sites.
Key
Duties and Responsibilities: 
·        
Manages the maintenance, installation and support
of computer software, hardware and peripherals.
·        
Install new software and software patches and
upgrades specified by Standard Operating Procedures
·        
Write Standard Operating Procedures for Network
Management.
·        
Oversee maintenance of asset tracking and
inventory management.
·        
Provide client support and technical issue
resolution via E-Mail, phone and other electronic medium
·        
Manages the Help Desk for MUWRP Users.
·        
Ensure the proper operation of the computer
network.
·        
Manage regular system start-up and shutdown
procedures.
·        
Establish and maintain user accounts.
·        
Maintain record of daily data communication
transactions, problems and remedial action taken, and installation activities.
·        
Install new or replacement hardware authorized by
Standard Operating Procedures
·        
Execute a routine system maintenance and plan
specified by Standard Operating Procedures
·        
Provide other related duties as required to
accomplish the objectives of the position.
Qualifications,
Skills and Experience: 
·        
The applicants for the IT Jobs should hold Degrees
in Information Technology/ Computer Science specializing in computers or
related field is required.
·        
At least a year of relevant work experience.
·        
Broad knowledge and understanding of installation,
configuration and troubleshooting processes for software, hardware, networking
and accessory equipment.
·        
Knowledgeable of HIV vaccine research and current
research studies at MUWRP.
·        
Ability to promptly answer support related email,
phone calls and other electronic communications.
·        
Highly organized, detail-oriented and
self-motivated.
·        
Knowledge of principles and processes for
providing customer and personal services.
·        
Ability to handle multiple tasks simultaneously.
·        
Ability to work on own initiative
·        
Fluency in verbal and written English.
How
to Apply:
All suitably
qualified and interested candidates should download the application form, download here, attach
it together with application letters, CVs, Photocopies of academic
qualifications and three professional referees. The position number (Check top
of advert) and preferred location should clearly be stated in the application
letter.
Please send applications
to:
The Human
Resources and Administration Manager
Makerere
University Walter Reed Project
Plot 42
Nakasero Road.
P.O. Box
16524 Kampala. Uganda
Deadline:
18th January 2016

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