Social and Behaviour Change Communication Manager USAID Project Jobs – UHMG

Organization: Uganda Health
Marketing Group Ltd. (UHMG)
Project Name: USAID/Uganda
Social Marketing Activity
Duty Station: Kampala, Uganda
Reports to: Deputy Chief of
About US:
Uganda Health
Marketing Group Ltd. (UHMG) is a Company Limited by Guarantee, whose Vision is
“A good life for all Ugandans.” We envision a Ugandan society with good life,
when products and services in Reproductive Health, HIV, Malaria and Child
Health are accessible, affordable and effectively utilized by all those in
need.  Our Mission is “To improve the
quality of life of Ugandans, through the provision of superior and affordable
health care solutions.”  Our Core Values
are; Integrity, Transparency, Accountability, Teamwork, Excellence,
Flexibility, and Equity.
About USAID Project:
UHMG was
awarded the USAID/Uganda Social Marketing Activity, a four-year cooperative
agreement for a health sector-wide program. The program’s goal is to contribute
to a reduction in new HIV infections, total fertility, maternal and child
mortality, malnutrition and malaria, and to improve access to family planning.
This four-year activity aims to improve utilization of and increase the uptake
of health-related social marketing products and services among under-served
Ugandan consumers and communities in rural and urban areas.
Job Summary: The Social and
Behaviour Change Communication Manager will primarily be responsible for
providing professional guidance and technical advisory services in Social
Behavior Change Communication (SBCC) at the project level, including designing,
implementing, coordinating, and monitoring the execution of UHMG’s communication
strategies and campaigns. S/he will play a leading role in the development of
SBCC intervention strategies and frameworks, hence this will require a
self-driven, seasoned, and experienced person with skills to manage and oversee
these technical areas.
Key Duties and Responsibilities:  
Manage the design, development, and delivery of the
project’s SBCC Strategy, and lead the development and implementation of the
Above-The-Line (mass media) communication, Community Interpersonal communication,
and Social Media Communication campaigns.
The job holder will develop and manage
evidence-based SBCC strategies aimed at increasing the adoption of positive behavior
and utilization of the UHMG promoted socially marketed products and services.
The incumbent will also develop work plans, media
plans, procurement plans, and budgets for the SBCC Department, and employ relevant
metrics to measure communication effectiveness.
Manage communication stakeholder relationships,
communication processes, media negotiation and management, brand communications,
and digital and social media management in liaison with the institution’s Strategic
Communication Manager.
Share Communication and Branding Guidelines to guide
the day-to-day implementation of integrated project communication activities
and results-oriented interventions, monitor progress, and ensures adherence to
set guidelines.
The job holder will also oversee the development and
distribution of SBCC/IEC collateral, materials and services, and act as the focal
person for all the project’s communication coordination components with
Ad-Agencies, Printing and Production services, and Community Activations.
Directly work with production houses to ensure
quality production and timeliness for both print and broadcast materials.
Work closely with the Research Department, pretest
all communication and marketing materials. Work with other technical managers
to develop and implement operational researches on service uptake and effectiveness
of communication approaches, and ensures studies inform communication strategy development
and program implementation.
Technically support quality assurance in all
Communication strategies, materials, and activities undertaken in the communication
department, and ensure, that they adhere to relevant USAID, UHMG, MOH, and
other key stakeholder policies, guidelines and standards, and are approved by
the relevant regulatory bodies.
Prepare and submit periodic status reports to the
supervisor for project monitoring and evaluation.
Mentor and supervise the Social Media Officer and
the SBCC Officers of the Project, and ensure all functions under their care are
performed satisfactorily.
Conduct timely performance appraisals for staff
Qualifications, Skills and Experience:  
The applicant for the USAID UHMG Project Social and Behaviour
Change Communication Manager job placement should preferably hold a Bachelor’s
Degree or higher in Mass Communication, Commerce (Marketing), Business
Administration, Public Health, or other related degree.
Possession of a Master’s Degree in Communication,
Public Health, or a related field is a must.
Post Graduate training in health communication is desired
A minimum of five years’ relevant experience working
in public health communication programming for development/humanitarian
projects/programs in a donor environment, in managing social behavior change
communication campaigns, and in monitoring public health communication-related
projects of similar scope in a social marketing field.
Demonstrated handling of BCC interventions and
hands-on experience in driving targeted SBCC campaigns, and in communication
stakeholder management, digital marketing tools, and social media is essential
Significant experience in working with national and
community SBCC intervention programs; Specific hands-on knowledge and skills in
Planning, designing, implementing and monitoring SBCC programs especially in prevention
approaches is mandatory.
Demonstrable results in previous work environment
should reinforce claims to this experience.
Attained formal training in quantitative and
qualitative data collection, (knowledge, attitudes, perceptions, surveys, focus
group discussions, etc.) is key.
Previous experience working with USAID programs will
be an added advantage.
Computer literacy i.e. Proficiency in relevant
computer applications and databases, with practical skills and experience
Highly self-motivated, focused, disciplined
professional, with the drive and dynamism to work under pressure with competing
deadlines, and possess the ability to make an immediate impact.
Excellent communication, interpersonal, analytical
and result-oriented skills
Prior experience in managing objectives with the
customer in mind.
Good judgment, initiative, high sense of
responsibility, tactful, ability to plan, organize and measure outcomes of
Exemplary and honest, with a high level of energy
and integrity, and able to work under minimum supervision.
High degree of flexibility, innovativeness
The applicant must be an innovative person with
specific hands on knowledge and skills in planning, designing, implementing and
monitoring SBCC programs especially in prevention activities, with an
understanding of social cultural and economic issues related to health.
The applicant should be results driven and able to
deliver on set targets, with networking capabilities and able to manage
competing priorities.
The Social and Behaviour Change Communication
Manager should have the ability to work under minimum supervision with resilience,
and maintain a clean and transparent SBCC implementation system as per set
Good record keeping skills
Excellent communication and presentation skills
Good report writing, and interpersonal skills.
Team player with the ability to make positive
S/he should be detail- and results-oriented, have
strong conceptual, analytical, and reporting skills, with expertise in information
gathering, analysis and timely reporting, be proactive in instituting
innovative, sustainable, and cost-effective interventions, and work dedicatedly
to fulfill the organization’s goals, while upholding the Core Values of UHMG.
How to Apply: 
If you believe
you match the requirements listed above, please deliver your resume (CV),
copies of certificates, references, and cover letter clearly indicating
position applied for on the “top left-hand side of the envelope”
Send to:
The Human
Resource Manager,
Uganda Health
Marketing Group Ltd. (UHMG),
Plot 20-21,
27-28, Martyrs Crescent, Ntinda.  Kampala.
Or Deliver the application
documents to the UHMG Office Reception.
Monday, 30th November 2015 by 16:00 hours (East African time)

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