Several Fresher Jobs – Franchise Agents at Q-Sourcing Limited (Telecom Company)

Organization: Q-Sourcing
Limited (Telecom Company)
Duty Station: Kampala,
Reports to: Channel
Diversification Coordinator
About US:
Limited is a manpower management solutions firm operating in the East African
Region in the countries of Uganda, Kenya, Rwanda and South Sudan.  Our client is one of Uganda’s Telecom
companies, Africell.
Job Summary: The Franchise
Agents will study market dynamics and competitor activities as well as
proactively manage company brand visibility and product knowledge needs for
agents of all special partners and provide timely feedback so as to contribute
to efficiency in service delivery.
Key Duties and Responsibilities:  
Customized Branding for Special Partners:
Carry out site surveys for locations suitable for
customized Special Partner branding and make recommendations to the Channel
Diversification Coordinator for review and further action
Brand new Special Partner locations with appropriate
branding materials based on company branding guidelines
Regularly report all old branding materials
discovered in the assigned duty station for replacement with befitting branding
Actively monitor company brand visibility impact at
Special Partner locations against competition and make appropriate
Support Company Money as and when required
Market Intelligence Gathering:
Gather information regarding company and competitor
margins in the assigned duty station and report weekly
Closely monitor competitor promotional activities in
the assigned duty station and provide weekly updates on its impact
Survey key locations which are suitable for
promotional activities and activations in the assigned duty station
Check availability of company airtime in the
assigned duty station and provide accurate reports
Take part in surveys and market research as and when
required by company
Training and Refresher training for Special partner agents/Merchants and Direct
Participate in on-boarding new Special Partner
agents on company products and Services
Identify training needs for Special Partner agents
and forward to Channel Diversification Coordinator for further analysis and
preparation of materials for corrective coaching
Ensure that all new staff at the Special Partner
agent location is fully trained on company products and services
Evaluate training effectiveness for all trainings
conducted for Special Partner agents and provide a report
Continually identify better ways of work and share
this with the team and management as appropriate.
Promote and maintain a high quality, professional,
service oriented company’s image among all Special Partners.
Build strong working relationships with all Special
Partner agents to foster top of the mind awareness of the brand as well as
brand ownership by the agents
Escalate and follow through on all queries submitted
to them by Special Partner agents within agreed timelines
Consistently engage Special Partner agents in
brainstorming to get their ideas on how Company can grow to become the market
Perform any other duties as assigned by the
supervisor/or line manager
Qualifications, Skills and Experience:  
The applicants for the Franchise Agent Jobs should
hold Diplomas in business related field
Solid knowledge of Company products and services.
Company performance standards and measures.
Company Code of Conduct.
Working knowledge of Africell employment terms and
Possess the ability to analyze, interpret and report
statistical information
Able to operate in a performance driven organization
Fluency in English
Comfortable with smart phone use
Good riding skills with a valid permit
Strong customer focus
Excellent analytical and problem solving skills
Possess basic research skills
Excellent interpersonal skills
Ability to multitask in a fast-paced environment
Sets high personal standards and is goal oriented
Excellent communications skills, both oral and
Enthusiastic, upbeat personality; mature,
professional demeanor
High degree of flexibility and ability to handle
Computer skills are an added advantage
How to Apply:
All suitably
qualified and interested are encouraged to send their cover letters and updated
CVs including three referees (send as one document) to our e-mail to:
Address all
your applications to:
Human Resources
Limited (U),
Plot 14/16
Semawata Road, Ntinda
P.O. Box 12883,
Ntinda, Kampala, Uganda
Kindly mark your application as “Application _
your name _ Franchise Agent” in the subject line of your email.
Ladies are encouraged to apply.
Only shortlisted applicants will be contacted.

For more of the
latest jobs, please visit
or find us on our Facebook page

Leave a Reply

Your email address will not be published. Required fields are marked *