Relationship Managers for Corporate, Commercial, Public Sector, Retail and SME Banking (Several Jobs) – Guaranty Trust Bank (GTBank)

Organisation: Guaranty Trust Bank (GTBank)
Duty Station:  Kampala, Uganda
Reports to: Head, Business Segment

About GTBank:
Guaranty Trust Bank Uganda is part of the Guaranty Trust Bank plc, one of the leading banks in Africa. In 2013, it acquired Fina Bank Group which had been in operation in Kenya for over 25 years with subsidiaries in Rwanda and Uganda. GTBank has been in operation for over 23 years and today operates over 200 branches in Nigeria, Gambia, Ghana, Liberia, Sierra Leone, Cote d’lvoire and the United Kingdom.

Key Duties and Responsibilities:  The Relationship Managers for Corporate, Commercial, Public Sector, Retail and SME Banking will be directly responsible for:
·         Acquisition and growth of valued customer segments:  identify, recruit, manage and grow the valued customer segments according to the bank’s strategic objectives. Specifically grow the mid and high net worth individuals and corporate clientele for the cross cutting segments in corporate, SME and commercial banking dockets.
·         Manage customer relationships: Enhance customer satisfaction and loyalty through adoption of positive customer service measures.
·         Originate credit and underwrite credit:
·         To evaluate, review and underwrite client’s credit facility requests. This requires that the incumbent undertakes regular evaluation, documentation and approval of credit based on approval limits defined in the bank’s Credit Policy Guide (CPG). Credit facilities include Leases, Term loans and Overdrafts.
·         Portfolio Management: Build and strengthen working relationships with credit to ensure customer support is real time, through agreeing realistic service level agreements, adhering to credit and risk policy parameters and legal compliance in securities offered.
·         Take actions to ensure the quality of the disbursed portfolio, for instance through daily review of portfolio to ensure regular monitoring and compliance.

Qualifications, Skills and Experience: 
·         The ideal candidate must hold a good University Degree
·         The Relationship Managers should possess five to seven years’ experience with a reputable Banking Institution; two of which MUST have been spent in a senior sales or relationship management role.
·         Excellent credit analysis, due diligence and underwriting skills
·         Prior experience in preparation of a formal credit proposal,
·         Market awareness and demonstration of practical selling knowledge and skills
·         Exceptional client relationship management skills
·         Broad knowledge and understanding/management of customer, product and market risks
·         Broad knowledge and understanding of risk management and mitigation techniques 
·         Ability to manage a Portfolio of customers with different business needs
·         Excellent interpersonal skills (team player, good communication and time management skills)
·         Understanding of varied product solutions required within the bank’s customer base and ability to recommend new products for development in relation to customer feedback received through relationship management
·         Understanding and interpretation of financials
·         Self starters and ability to work with very minimal supervision

How to Apply:
All candidates who desire to join the banking sector with Guaranty Trust Bank are encouraged to apply by sending their application letters together with updated CVs indicating three key referees, copies of appointment letters, academic transcripts and testimonials to

NB: Only shortlisted candidates will be contacted.

Deadline: 21st October 2015

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