Fresher NGO Jobs – IT Assistant at GOAL International



Job Title:     IT Assistant
Organisation: GOAL
International
Duty Station: Kampala, Uganda
Reports to: IT Technical
Officer
About GOAL:
GOAL is an
international humanitarian agency dedicated to alleviating the suffering of the
poorest of the poor.  We are a
non-denominational, non-governmental and non-political organisation. GOAL Uganda
country project focuses on two of GOAL’s three strategic sectors: Health
(including WASH and health accountability programming); and Livelihoods. GOAL
Uganda mainstreams HIV, gender, child protection and the environment/DRR across
all programming. GOAL works on a district focused approach, and uses a mixture
of direct implementation and partnerships with local civil society
organisations, private sector partners and District Local Government to give
effect to our mission.
Job Summary: The IT Assistant
will form part of a team that provides support to the National team and will
ensure efficient management of GOAL Uganda’s IT resources to all users.
Key Duties and Responsibilities: 
·        
The incumbent will actively monitor all personal
computers (PCs) running the GOAL software delivery system to ensure that
software distributions are being delivered correctly.
·        
The incumbent will carry out software distribution
updates, scripting, testing and support, resolve IT user tickets on a daily
basis and produce monthly reports for each office location,
·        
Provide IT support to the wired and wireless LAN/Wan
Segments in each Project Office (Kalongo, Abim, Bugiri, Lira and Kaabong)
·        
Maintain and run backups on designated systems for
users, the data bank and upcountry shared NAS & produce monthly reports.
·        
Responsible for application development
·        
Carrying out preventive maintenance on designated
equipment(s)
·        
Perform any other duties as assigned by the IT
Technical Officer.
Qualifications, Skills and
Experience: 
·        
The ideal candidate should have at least two years
of practical experience in the information technology field
·        
Possession of professional IT certifications
including CompTIA A+, CompTIA Network+, 
MCITP or Similar.
·        
Broad working knowledge and experience with LAN/WAN
administration and windows 2008
·        
Good technical skills; demonstrated ability to apply
good judgment in the context of assignment given with the ability to prioritise
a demanding workload.
·        
Familiarity with web technologies and share point.
·        
Excellent communication (spoken and written) skills,
including the ability to advise and train users in the use of Information
Systems/applications and related matters and effectively prepare
specifications, written reports and other documentation in a clear, concise style
·        
Ability to organize, plan and Resolve IT Tickets,
juggle and prioritise competing demands and work under pressure of frequent and
tight deadlines
·        
Ability to travel extensively up to 50% to Kalongo,
Abim, Bugiri, Kaabong and Lira.
How to Apply:
All suitably
qualified and interested applicants should send their applications which must
include at least 4 reference contacts (2 professional, 2 character references,
including your supervisor and the most recent/previous employer), and daytime
contact number to; The Human Resource Manager, GOAL Uganda via E-mail to:
AdminKampala@ug.goal.ie
NB: Please Do Not Attach Certificates and indicate the
Position applied for in the email subject.
Deadline: 25th September 2015 by 6:30pm

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