Fresher Cafe/Branch Supervisor F&B Jobs – Coffee Processing Company

Job Title:    Cafe/Branch Supervisor
Organisation: Coffee
Processing Company
Reports to: Retail Outlet
About US:
NFT Consult, a
leading HR Consultancy firm, seeks to recruit for its valuable client, a
specialist in coffee processing with a vision to be a leading African
agribusiness producing quality products for the global market and using trade
to bring about sustainable community development.
Job Summary:  The Cafe/Branch Supervisor will be responsible
for the day-to-day operations and customer service of the outlet.  The incumbent will also be in charge of the overall
management of staff in conjunction with the Outlet manager, handle complaints
and be person responsible in absence of senior managers.
Key Duties and Responsibilities: 
Carry out daily briefs prior to each and every
service and liaise with Chef to be aware of any special dishes.
Support in the planning and co-coordinating wine
lit/cocktail/food menus with the management team.
Manage, supervise and mentor the staff on a daily
Ensures that the outlet is opened and closed per
departmental security policies.
Observes and recommends line-staff that require further
training and development to ensure proper and effective service.
Support in maintaining high standards of quality
control, hygiene, and health and safety throughout.
Partake in delivering training to all new front-line
staff (Cashier& waitrons)
Working with other supervisors to coordinate all
aspects of stock deliveries and keep accurate and up to date records.
To assist with weekly ordering so as to ensure that
stock levels are maintained and any special order for functions etc. are placed
in a timely manner.
Guide customers on all F&B choices and ensure
the restaurant staff has similar product knowledge.
Develops strong teamwork within the staff.
Adheres to Company’s performance management
guidelines for all discipline and termination situations.
Assists with scheduling front-line staff according
to staffing matrix.
The incumbent will be tasked with acquiring a basic
understanding of the company budgets and profit and loss accounts
Acts as the first point of contact when an employee
has a problem.
Qualifications, Skills and
The candidate should preferably hold a Diploma in
hospitality, customer service and culinary arts.
Knowledgeable about Substantial F&B product and
services in order to upsell and describe menu items.
Excellent communication skills, tact and diplomacy.
Excellent organizational skills
Decision-making ability and problem-solving skills
Excellent numerical skills
Ability to lead and motivate teams and influence
Energy and stamina
Working knowledge of Health and Safety Policy and
Security Procedures.
Detailed knowledge of Rules and Management Policies
How to Apply:
All suitably
qualified candidates should visit the web link below and create a profile on
the NFT Consult website by entering their e-mail addresses. Please visit web
link below and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
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Duty Station: Kampala,

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