UN Careers – Senior ICT Project Officer at United Nations Office for Project Services (UNOPS)

Organisation: United Nations
Office for Project Services (UNOPS)
Vacancy Code:
Duty Station: Entebbe,
Grade Level: P4
Reports to: Global
Programme Director
About UNOPS:
United Nations
Office for Project Services (UNOPS)’ mission is to expand the capacity of the
UN system and its partners to implement peace building, humanitarian and
development operations that matter for people in need. Working in some of the
world’s most challenging environments, UNOPS vision is to always satisfy
partners with management services that meet world-class standards of quality,
speed and cost effectiveness. By assisting UN organizations, international
financial institutions, governments and other development partners, UNOPS makes
significant, tangible contributions to results on the ground.
About DFS – UNSOA:
The United
Nations Department of Field Support, Information and Communications Technology
Division (UN DFS-ICTD) is responsible for the delivery of applications that
satisfy the requirements of the Departments of Peacekeeping Operations and
Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs).
The United Nations Support Office for AMISOM (UNSOA) is a field support
operation led by the United Nations Department of Field Support (DFS) under UN
security Council Resolution 1863 (2009) mandated to deliver a logistics
capacity support package to AMISOM (African Union Mission in Somalia), as well
as to provide operational support to other East African missions. The logistics
package consists of equipment and mission support services, including ICT
infrastructure, systems and software applications in support of United Nations
peacekeeping operations, DFS and DPI in the region. UNSOA is headquartered in
Nairobi, Kenya with logistics operations facilitated through Mombasa, Kenya and
Mogadishu, Somalia. In addition, as a member of the East African Missions and
Region 2, UNSOA is a beneficiary of centralized ICT services provided by the
Regional ICT Services (RICTS) office of the Regional Service Centre Entebbe
(RSCE). These services include ICT Technical & Signals Training,
Applications Implementation, Autonomous ICT Communications, ICT Security &
Compliance, and Physical ICT Security and Surveillance. As per GA A/67/723,
there is no separate funding assessment made for the RSCE. Each mission
contributes a portion of its budget and personnel to enable the services of the
RSCE. UNOPS has been requested to assist in the implementation of this
Job Summary: The Senior ICT
Project Officer will primarily support the United Nations UNOPS by being responsible
for programme development planning and preparation and for managing all stages
of programming to achieve results in the area/s of responsibility.  The job significantly contributes to the
development and implementation of strategies to enhance the competencies and
position of UNOPS in sustainable project management and services to partners,
stakeholders and UN system partners.
Key Duties and Responsibilities:  Under the supervision and guidance of the Programme
Manager the incumbent will be will carry out the following duties and
The incumbent will manage a team of Project Managers
who are responsible for the management of the implementation, deployment and
operational integrity, including adherence to security concerns, of field
oriented systems;
The incumbent is also responsible for supervising the
structured transition of production systems to support and systems maintenance
Certifies systems architectures are developed and
deployed in accordance with the International Organization for Standards;
Actively participates in the development,
implementation and coordination of operational and governance procedures,
including change management;
Assure that ICTD quality standards are adhered to
throughout the life cycle of a system;
Manage the structured transition of newly deployed
systems to production support and maintenance functions;
Manage the validation of systems integration and
interoperability requirements through coordination with systems certification
and integration function;
Assure that systems architectures are developed and
deployed in accordance with ICTD requirements;
Assure that ICTD security policies are observed in
the development and implementation of systems, including performance of audits
of security protocols, mechanisms and controls;
Provides a single point of contact and is
responsible for coordinating all change functions within the IT systems;
Responsible for the implementation of IT changes,
upgrades, releases or deployments.
Effectively communicate project expectations to
Project Managers and stakeholders in a timely and clear fashion;
Gather metrics for ICT project progress against
plan, requirements, quality measures, standard processes;
Explore possibilities for identification of new
projects of significant importance to the institution, and build proposal to
deliver and support these projects;
Coordinate with project teams the need for new
systems and/or modification to existing systems in order to reflect the new
parameters in the different memorandum of understanding;
Actively monitor and validate that ICT projects
execution adhere to ICT policies and standards;
Consolidate financial reporting, and liaise with
senior project managers to ensure projects are delivered within agreed budget.
Prepares technical and user documentation for entire
systems and interdependent applications;
Perform other duties as required by the UNOPS Global
Programme Director, New York.
Key Performance Indicators: 
Responsible for programme development,
implementation and monitoring
Partnership networking and advocacy
Knowledge management and innovation
Qualifications, Skills and
The ideal candidate for the United Nations UNOPS Senior
ICT Project Officer should hold an advanced University degree (Master’s degree
or equivalent) in Computer or Information Systems, or other related field is
required.  A first level university
degree with a combination of relevant academic qualifications and extensive
experience in information technology may be accepted in lieu of advanced
university degree.
At least seven  years of progressively responsible experience
in ICT services delivery and ICT technology utilized in UN field missions,
including experience in developing and supporting large centralized and
globally distributed institutional systems is required.
Detailed working knowledge and experience in the
development and management of information and communications technology
projects and programmes, managing and delivering highly complex systems and
data management projects is required.
Prior experience with the peacekeeping operations
environment is required.
A minimum of five years; experience in a
senior/managerial position as well as at the international level is required.
Prior experience in both public and private sector
organizations is highly desirable.
Past experience with governance and system
management frameworks such as ITIL, Prince2, and related ISO standards highly
Fluency in English is required. Knowledge of a
second UN language is highly desirable.
Personal Competencies:
Familiarity with ICT business operations and
Detailed working knowledge of ICT project
management, systems design and implementation, monitoring and evaluation
Strong conceptual and analytical skills and
demonstrated problem solving abilities required.
Conceptual and strategic analytical capacity to
understand information system and business operational issues so as to
thoroughly analyze and evaluate critical systems matters.
Working knowledge of the Organization’s ICT strategy
and infrastructure as it relates to user area(s).
Strong research skills required.
Expert decision-making experience in the field and proven
record of managing contracted onsite as well as offshore teams.
Ability to develop and oversee large centralized or
decentralized institutional systems; conceptual and strategic analytical
capacity to understand information system and business operational issues so as
to thoroughly analyze and evaluate critical systems matters.
– Ability to identify and analyze clients needs and
develop appropriate technology to meet business requirements.
Excellent track record of building and managing
teams and creating an enabling work environment, including ability to
effectively lead, supervise, mentor, develop and evaluate groups of staff and
design training/skills enhancement initiatives to ensure effective transfer of
Delegates the appropriate responsibility,
accountability and decision-making authority.
Communications – Excellent
communication (spoken and written) skills, including the ability to convey
complex technical concepts both orally and in writing, in a clear, concise
Strong interpersonal skills and ability to establish
and maintain effective partnerships and working relations with people in a
multi-cultural, multi-ethnic environment with sensitivity and respect for
Works collaboratively with colleagues to achieve
organizational goals.
for Diversity:
Works effectively with people from all backgrounds;
Treats all  people
with dignity and respect;
Treats men and women equally;
Shows respect for and understanding of diverse
points of view and demonstrates this understanding in daily work and
Examines own biases and behaviors to avoid
stereotypical responses;
Does not discriminate against any individual or
How to Apply:
If interested
in joining the United Nations Office for Project Services (UNOPS) in the
aforementioned capacity, please click on link below to visit website and create
profile or express interest if you already have a profile on the UN system
Deadline: 20th August, 2015
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