Fresher Jobs – Research & Product Development Officer at UGAFODE Microfinance Limited (MDI)

Organization: UGAFODE
Duty Station: Kampala,
Uganda
Reports to: Business Growth
and Development Manager
About UGAFODE:
UGAFODE
Microfinance Limited (MDI) is a registered financial institution in Uganda and
is adherent to the Central Bank’s regulations and guidelines and was founded in
1994 to provide quality microfinance services.
Key Duties and Responsibilities: 
·        
The incumbent will be tasked with the preparation of
product concepts and business cases for new products and services. Determine
product specifications and features.
·        
Keenly analyze and monitor existing products on a
routine basis to understand the performance of the products and delivery
methods and make recommendations.
·        
Actively monitor performance of products under pilot
testing and make the necessary amendments.
·        
Routinely analyze customer feedback in liaison with
branch staff through Customer Satisfaction surveys and recommend strategies for
customer service and product refinements.
·        
Manage the research, identification, evaluation and
feasibility studies of new products and services and delivery
channels/branches.
·        
Monitor projects, such as research findings and
progress reports in order to inform management of current status of each
project.
·        
Routinely monitor competitors’ products and
services.
·        
Maintain up to date competitor knowledge.
·        
Monitor competitors, create and update
cross-references, perform ongoing research of competitor product features, mix
and product development strategy.
·        
Provide Business Development and Marketing
Department with sufficient information to develop product promotional
materials, press bulletins, and training material
·        
Perform any other duties as assigned by the Branch
Manager
Qualifications, Skills and
Experience: 
·        
The Research & Product Development Officer should
preferably hold a Bachelor’s degree in any business related field
·        
A minimum of two years of related work experience in
a financial institution,
·        
Research background and/or knowledge,  an added advantage.
·        
Excellent analytical skills
·        
Possess excellent oral, written communication
·        
Good report writing skills
·        
Age: Between 25 to
35 years.
How to Apply:
If you believe
you possess the necessary skills and experience, desire to make a difference,
apply though the Human Resource Manager with a detailed CV, stating your
current salary, salary expectation, certified copies of complete academic
transcripts and professional certificates, names of three referees and a
daytime telephone contact to the address below.
The Human
Resources Manager
UGAFODE
Microfinance Limited (MDI)
Silva Arcade, Plot
62, Bombo Road
P.O. Box 30815
Kampala. Uganda
Email to:
admin@ugafode.co.ug
Deadline: 17th August 2015

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