Human Resources & Administration Manager – TechnoServe

Organisation: TechnoServe
Reports to: Country Director
About US:
works with enterprising people in the developing world to build competitive
farms, businesses and industries. We are a nonprofit organization that develops
business solutions to poverty by linking people to information, capital and
markets. Our work is rooted in the idea that given the opportunity, hardworking
men and women in even the poorest places can generate income, jobs and wealth
for their families and communities. With more than four decades of proven
results, we believe in the power of private enterprise to transform lives.       
Job Summary: The Human
Resources & Administration Manager will primarily be responsible for the
strategic and day-to-day management of the human resource function and oversee TechnoServe/Uganda’s
administrative functions and staff to include Human Resources Clerk, reception,
drivers, logistics, procurement, office cleaning and general maintenance. The
incumbent will work collaboratively with other departments to facilitate
participative approaches to the management of human resource and in the
provision of administrative support.
Key Duties and Responsibilities: 
Responsible for strategic human resource planning
taking into consideration TechnoServe’s current and expected growth trajectory
and aligning these to a clear staffing plan;
Oversee annual performance appraisal process;
ensuring that supervisors provide performance feedback and discussion of the
review to all staff. Work with supervisors to ensure that all staff who fail to
meet expectations either have counseling and special development plans or
performance improvement plans. Ensure that records of all reviews are retained;
Carry out needs analyses to identify staff
knowledge/skill gaps and identify best options to fill the gaps such as
coaching, OJT, or classroom and/or online training;
Occasionally deliver training on topics such as the
performance management process, managerial or soft skills and other topics as
assigned. Source & support outside vendors as needed;
In charge of headcount management/reporting (Joiners
& Leavers) and update & maintain company org charts & share with
program managers. Manage staff exits, pension withdrawals and other exit
payment dues;
Develop a talent management plan (professional
development & succession plans); Manage Talent Acquisition to include job
description development, advertising and leading targeted searches, short
listing and interviewing, carrying out reference checks, and preparing offer
letters. Develop and maintain a current database of potential candidates;
Assist the Country Director in managing compensation
in Uganda by conducting annual salary surveys and developing and maintaining a
Uganda Compensation Structure; and coordinating the annual salary review,
ensuring that all data is correct and all fields fully completed;
Responsible for the implementation of our new
employee on-boarding program for all new hires (obtain new staff ID’s, medical
Ensure timely issue of new contracts as existing
ones expire or manage the separation process;
Responsible for documenting, interpreting and
communicating HR policies and procedures to staff and at all times ensure that
TechnoServe Uganda’s employee handbook and practices are compliant with all
Uganda labor laws and HR best practices;
Maintain Human Resource Information System records
and compile reports from database. Responsible for ensuring completeness,
accuracy and confidential management of employee records;
Ensure appropriate Safety and Security Guidelines
are completed and distributed to all staff and training is conducted for
employee safety and security;
Manage and administer local benefits program e.g.
medical cover, insurance, NSSF, Pension Scheme etc. Act as the liaison between
local employees and corporate benefits manager;
Arrange for resident/work permit for expatriates or
third country nationals and INGO permit renewal;
Manage office administration including procurement
management in coordination with finance;
Manage staff working as administrative assistants,
front office, office assistants and drivers. This will include performance
management, assignment of tasks, managing work flow and other supervisory
Perform any other duties as may be assigned from
time to time by the supervisor.
Qualifications, Skills and Experience: 
The applicant should hold a Bachelor’s Degree in
Human Resources or related area. Possession of a post graduate Diploma or
Master’s Degree in a relevant area will be an added advantage.
At least seven years of progressive experience
leading Human Resources in a reputable organization (INGO or large private
Excellent negotiation skills;
Exceptional communication skills and demonstrable
presentation skills;
Excellent interpersonal, organizational and
teambuilding skills; Ability to advise and influence the leadership team and
maintain collaborative partnerships;
High levels of integrity.
How to Apply: 
All suitably
qualified candidates may apply via email only to the Human Resources Manager at with the position title in the subject line of your email and
on the application letter. Please submit a resume, cover letter, salary history
and the names of three professional references (ideally former supervisors).
Deadline: Friday, 4th
September, 2015
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Duty Station: Kampala, Uganda

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