Huawei Technologies Jobs – Service Delivery Manager

  Information Technology (IT) and Data Jobs in Uganda, Management Jobs in Uganda, Telecommunication Jobs in Uganda, Uncategorized
Organisation: Huawei
Technologies
Duty Station: Kampala,
Uganda
Reports to: Project
Director
About Huawei:
Huawei Technologies Co. Ltd. is
a Chinese multinational networking and telecommunications equipment and
services company headquartered in Shenzhen, Guangdong. It is the largest
telecommunications equipment maker in the world, having overtaken Ericsson in
2012. Huawei is a leading ICT solutions provider. Our telecom network
equipment, IT products, and smart devices provide solutions in 170 countries
and regions worldwide. With annual sales revenue of USD39.6 billion in 2013,
Huawei ranked 285th on the Global Fortune 500. Together with our partners, we
are building a better connected world.
Job Summary: The Huawei
Service Delivery Manager will support the Project Director to oversee and
coordinate Customer’s IT Hub Shared Services environment and ensure consistent
IT system availability to support the business and network operations (billing
platforms, enterprise applications, network infrastructure, etc.). The Service
Delivery Manager will manage and monitor the teams that resolve problems for
the Customer. The job holder will manage workloads and prioritize work across
the teams as well as develop the service delivery organization within Company.
Key Duties and Responsibilities:  
  • Ensure
    transfer of knowledge to other staff to ensure the Customers systems are
    understood
  • The
    incumbent will work as a team member within the organization to provide a
    resilient service to our customers
  • Responsible
    for risk management
Qualifications, Skills and Experience:  
  • The
    applicant should preferably hold a Degree in Information Technology and
    Computer science
  • Postgraduate/relevant
    professional qualification will be an added advantage.
  • A
    minimum of ten years’ experience with at least four (4) years at senior
    management level.
How to Apply:
All suitably qualified
candidates should visit the web link below and create a profile on the NFT
Consult website by entering their e-mail addresses. Please visit web link below
and click Apply now if convinced you have the job requirements. The
applications/CVs should be prepared in English and submitted in either MS Word
or PDF format will be considered.
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