The Ugandan Jobline

• The Assistant Manager Banking – Platinum
  will be building and maintaining high end relationships through proactive
  anticipation and servicing of client needs
• The incumbent will be tasked with the
  growth of the Bank’s market share through actively marketing and effectively
  generating leads, create and periodically update databases for potential
  platinum and existing customers and recommend financial solutions based on
  customer value in line with the set  
  targets.
• Periodically generate a database of market
  information on Platinum and corporate customers to migrate to the offering
  and provide integrated financial product solutions, in line with best
  banking practice and identified customer needs.
• Work closely with branch management and
  staff implement and monitor a system of ensuring continued compliance with
  KYC and risk management policies in line with Bank procedures
• Plan, and implement customer relationship
  management training/ sensitization programs for branch staff in line with
  the platinum customer expectations, the identified training needs, and the
  Bank’s customer service strategy.
• Carry out periodic visits/ meetings to
  achieve understanding of platinum customer business needs intended to
  build a satisfied platinum customer base.
• Recommend, procedural, process, and policy
  changes required to meet platinum customer expectations/ needs and
  generate periodic status reports
• Perform any other duties as assigned by
  the Branch Manager- Mapeera.

• The applicant for the Centenary Bank
  Assistant Manager Banking – Platinum position should preferably hold a
  Bachelor’s degree in Business Administration, Economics, Commerce and
  related fields
• At least five years’ experience in the
  banking industry – 2 years as at 
  officer level and 3 or more 
  years at supervisory level
• Skills in Preparation of  branch budgets  ;capacity to monitor branch budget
  expenditures and ability to Prepare monthly budget reports on expense
  accounts plus necessary recommendations.
• Keen attention to detail
• Training skills (development and delivery)
  and good presentation Skills
• Excellent analytical skills (Cause and
  effect)
• Good report writing skills
• Leadership- be able to take charge of,
  inspire and influence others either individually, or as a team.
• Motivation- self-motivated and be able to
  motivate others
• Decision Making – ability to make
  carefully considered, but positive decisions.
• Problem Solving- capable of  treating 
  problems as a challenge, understanding  the full nature of a problem and
  developing  strategies to reach a
  satisfactory outcome
• Creativity and Innovation- able to develop
  new concepts, apply them, adopt new ideas and think laterally.
• Broad knowledge and awareness of the
  feelings and attitudes of the staff and customers.
• Have political sensitivity; recognise and
  understand the motives and objectives of others

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