Huawei Technologies Fresher IT Jobs – Network Engineer

Organisation: Huawei Technologies
Duty Station: Kampala, Uganda
Reports to: Back Office Manager
About Huawei:
Huawei Technologies Co. Ltd.
is a Chinese multinational networking and telecommunications equipment and
services company headquartered in Shenzhen, Guangdong. It is the largest
telecommunications equipment maker in the world, having overtaken Ericsson in
2012. Huawei is a leading ICT solutions provider. Our telecom network
equipment, IT products, and smart devices provide solutions in 170 countries
and regions worldwide. With annual sales revenue of USD 39.6 billion in 2013,
Huawei ranked 285th on the Global Fortune 500. Together with our partners, we
are building a better connected world.
Job Summary:  The
Huawei Network & Security Engineer will ensure the provision of optimal
user support on all IT network infrastructure within CUSTOMER.
Key Duties and
Responsibilities: 
  • Render
    support in implementing defined work programmes and plans in the area of
    IT security.
  • Identify
    and investigate anomalous log entries and possible implications on
    security, integrity and performance of CUSTOMER’s IT infrastructure.
    Escalate recommendations to the Manager, IT Architecture and Security.
  • Prepare
    periodic security/risk assessment report and circulate to all relevant
    stakeholders.
  • Work
    in liaison with relevant unit/ team/function in carrying out all relevant
    activities.
  • Attend
    team/divisional/departmental meetings as required.
  • In
    charge of providing technical support to end users of CUSTOMER’s IT
    network infrastructure organisation-wide.
  • Support
    in ensuring the prompt resolution of escalated faults and requests from
    the call centre and helpdesk. Act as second level of support for escalated
    issues.
  • Build
    and maintain working relationships with third-party vendors and ensure
    that agreed SLAs are achieved.
  • Assist
    in setting up and maintaining network management system tools to ensure
    network devices are constantly monitored.
  • Assist
    in setting up and executing technical test plans for device modification,
    new deployment and upgrades.
  • Assist
    in monitoring and troubleshooting network infrastructure (LAN, WAN,
    routers, cabling, etc) related issues and requests down to the last line
    of support before escalating to third-party vendors.
  • Maintain
    an accurate and up-to-date record of escalated issues and resolution
    status (i.e. a detailed maintenance schedule).
  • Monitor
    infrastructure performance and recommend adjustments to ensure optimal
    response time to the Manager, Network Infrastructure Support.
  • Liaise
    with the help desk to ensure infrastructure related incidents are resolved
    efficiently and in a timely manner in compliance with Service Level
    Agreements.
  • Work
    closely with relevant unit/ team/function in carrying out all relevant
    activities.
  • Attend
    team/divisional/departmental meetings as required.
  • Provide
    guidance and manage the performance of subordinates (where applicable).
  • Prepare/compile
    agreed periodic activity and performance reports for the attention of the
    Manager, Network Infrastructure Support.
  • Perform
    any other duties as assigned by the Manager, Network Infrastructure
    Support.
Qualifications, Skills and
Experience:
  • The
    ideal candidate for the aforementioned Huawei Network & Security
    Engineer job opportunity should hold a first degree or equivalent in a
    relevant discipline
  • A
    minimum of two years of related work experience
How
to Apply: 
All suitably qualified and
interested candidates should send their applications, CVs and related academic
transcripts to: application@ppg.co.ug or lydia.nanyanzi@ppg.co.ug
Deadline:
19th June, 2015

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