Customer Relationship Manager Career Opportunity – Metropol Credit Reference Bureau

Organization: Metropol Credit Reference Bureau
Duty Station: Kampala, Uganda
Reports to: General Manager
About US:
Metropol is a business
information and credit management company which partnered with GCR to provide
credit rating services that enable corporates to raise capital and meet their
financing needs. It provides Credit Reference Bureau (CRB) Services to ALL
banks. Our CRB services leverage full-file credit information sharing and
alternative data sources from MFIs, SACCOs, HELB, Utilities, Mobile phone
companies and providers of goods and services on credit to help customers
improve their access to finance and increase the credit providers’ capacity to
lend profitably to more customers.
Job Summary: The Customer relationship manager will be
responsible for overseeing the customer support area (Subscriber and Subject
support) of the Credit Bureau and will be responsible for the Credit Analysts.
Qualifications, Skills and
Experience: 
  • The
    applicants for the Customer relationship manager should hold a relevant
    bachelor’s degree with related work experience
  • The
    incumbent must be an experienced technology ‘help desk’ leader
  • Excellent
    analytical skills
  • Detailed
    working knowledge of credit reporting
  • Excellent
    negotiation skills
  • Excellent
    communication and presentation skills
  • Computer
    literacy skills i.e. proficiency in MS Office
  • Clean
    criminal record supported by a certificate of good conduct issued by the
    Ugandan Police.
How to Apply: 
All suitably qualified and
interesting candidates who wish to join the financial sector should send their applications
to the Administrative Officer, Metropol Uganda, Plot 23 Luthuli Avenue,
Bugolobi or via Email to: Joanita.Nakanwangi@globaldebtmanagement.co.ug

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