Organization: DHL
Duty Station: Kampala, Uganda
About DHL:
DHL, the largest international Courier company and is in over 220 countries. DHL is the world’ leading postal and logistics Group with three functional Divisions i.e. DHL Express, DHL Global forwarding, Freight and DHL Supply Chain.
Job Summary: The Clearance Support Agents will support the inbound clearance and the export process within established standards and transit times & ensure clearance of all dutiable shipments are timeously expedited.
Key Duties and Responsibilities:
- Ensure the accurate preparation of import and export Customs declarations and the timely provision of those for review (as required).
- Handle the Bill of Export whenever required.
- Ensure formalities for all Temporary Exports are completed timeously.
- Quickly respond to Customer queries with precise information.
- Resolve specific disputes or provide advice on technical issues with/to customers.
- Maintain a thorough knowledge of Customs practices and procedures.
- Comply with customs regulations and portray DHL as a reliable business partner.
- Ensure that standard operating procedures are adhered to.
- Work closely with authorities on specific issue and problem if necessary.
- Ascertain that all customs declarations are vetted, validated and processed as per Local requirements.
- Issues to be raised timeously to the higher level to get the appropriate support and escalate if necessary.
- Prepared to work outside office hours and on Public Holidays.
Qualifications, Skills and Experience:
- The applicant must hold a School Certificate or equivalent.
- Excellent communication skills
- Fluent in English speaking / writing
- Accuracy and attention to detail.
- Possess the ability to manage time and to be punctual
- Ability to work well and under pressure.
- Excellent interpersonal skills.
- Past experience in the field of customs clearing would be an advantage.
- Strong knowledge of the customs rules and regulations.
- Computer literacy skills
How to Apply:
All interested candidates are encouraged to send their updated CVs and motivation letters to:
HR Generalist,
DHL International (U) Ltd.
18 Clement Hill Road, P. O. BOX 1623 Kampala, Uganda
Deadline: 18th July, 2014
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