Administration Careers – Front Desk Assistant at National Medical Stores (NMS)

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Organization: National Medical Stores (NMS)
Duty Station: Entebbe,
Uganda
Ref: NMS/2014/05
Report to: Human
Resource Management Officer
About NMS:
National Medical Stores is an
autonomous Corporation that was established by an Act of Parliament 1993. Our
mandate is to procure, store and distribute medicines and other medical
supplies to public health facilities in Uganda.
Job Summary: The Front Desk
Assistant for the National Medical Stores will mainly conduct reception service
and telephone switchboard operations.
Key Duties and
Responsibilities: 
  • Receive, record bookings and make outgoing
    calls.
  • The Front Desk Assistant will also update
    and maintain records and verify telephone bills before forwarding for
    payment processing.
  • Receive all incoming calls and route them
    to relevant personnel, and attend to routine inquiries and record all messages
    received in line with NMS customer care guidelines.
  • Maintain the front desk office
    infrastructure in line with front office desk management practices.
  • Receive customers/visitors to corporation
    and guide the relevant offices in line with NMS customer care guidelines
    and ensure that their needs are addressed.
Qualifications, Skills and
Experience: 
  • The ideal NMS Front Desk Assistant must
    hold a good diploma in Secretarial Studies or in Business Administration
    or in Leisure and Hospitality.
  • At least two years’ post qualification
    experience.
  • Computer literacy skills
  • Possess the ability to communicate
    effectively, especially verbally
  • The applicant must have undertaken
    training in Customer Service.
How to Apply: 
All suitably qualified and interested
candidates should send their updated CVs that should include names and
addresses of the last two employers with hand written applications indicating
the reference number of the position you are applying for and giving three
referees with their full time telephone contacts, email and postal addresses indicated
on the application letter. 
Photocopies of the original
academic documents should be attached.
Please note that National
Medical Stores reserves the right to verify Photocopies of the academic documents
attached with the relevant awarding institutions to authenticate their
validity.
National Medical Stores is an
equal opportunity employer.
All applications should be
addressed and delivered to the Head of Human
Resource and Support Services, National
Medical Stores (NMS), Plot 4-12, Nsamizi Road, P.O Box 16, Entebbe, Uganda.
NB: Any
form of canvassing will lead to automatic disqualification. Only candidates who
meet the specifications indicated for the jobs will be contacted.
Deadline: 8th April 2014 by 5pm
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