Customer Care Advisor Job at Mott MacDonald

Organization: Mott MacDonald
Duty Station: Kampala,
Uganda
About Mott MacDonald:
 Mott MacDonald is a leading, employee-owned
global management, engineering and development consultancy with £1 billion
revenue and more than 14,000 staff working in 140 countries for both the public
and private sectors. Mott MacDonald’s core business sectors cover buildings,
transport, energy, water, environment, health, education, industry, oil and
gas, communications and international development. The company has won many
commercial and industry awards, including being named ‘International
Consultancy of the year’ (NCE/ACE) and placed 13th in the UK’s Sunday Times ‘25
Best Big Companies to Work For’ survey in 2011. 
Key Duties and Responsibilities:
  • Attend to project Affected Person (PAPs) 
  • Compile a monthly list of frequently asked
    questions 
  • Assist to put PAPs and any other progress
    reports together 
  • Assist when requested to organise meetings
    and take minutes of meetings 
  • Actively seek out information not readily
    available 
Communication and Teamwork :
  • Ensure that there is effective flow of
    information within the team 
  • Assist the PM to oversee the activities in
    the Communication Center 
  • Ensure that video / audio copies of
    meetings are well kept to act as evidence of what was agreed. 
  • Be a part of the team and respect team
    members for their differing contribution to the team 
General: 
  • Assist colleagues in as necessary during
    high workloads 
  • Perform any other duties as reasonably
    requested 
  • Prioritize work to ensure that urgent and
    important work is completed involvement in adhoc projects
Qualifications, Skills and
Experience:

The applicant should hold a relevant Bachelor’s
Degree
Technical Competencies:

  • Attention to detail 
  • Technical capability 
  • Understanding of technical standard (s) 
  • Project delivery 
  • Familiarity with relevant software 
  • Excellent analytical skills 

Behavioural Competencies:

  • Personal drive 
  • Team work 
  • Problem solving 
  • Initiating Action
  • Seeking to improve personal knowledge
How to Apply:
All suitably qualified candidates should visit the web link below and
create a profile on the Recruitment  website by entering their e-mail addresses
Please visit web link below and click Apply now if convinced you have
the job requirements
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