The Ugandan Jobline

• Provide strategic leadership to the Operations department and guide all its activities to support the Bank’s growth strategies and achieve projected business results.
• Initiate, establish and maintain the Bank’s operating policies and procedures; monitor and ensure their regular update and consistent application.
• Lead operational processes, maintaining effectiveness and efficiencies while monitoring compliance to relevant local and international regulations as well as total client satisfaction.
• Design a risk management framework for the department and supervise activities to ensure that the risks associated with the Bank’s new project lending, equity investments, asset leasing and guarantee operations are clearly identified, are acceptable and that appropriate mitigation measures are instituted.
• Institute regular quality checks and assessment on the Bank’s portfolio and prepare monthly reports showing the portfolio status.
• Design project appraisal policies and guidelines to ensure that the quality of appraisals is at international standards enabling management to make the right investment decisions.
• Design disbursement and supervision policies, monitor the performance of all projects financed by the Bank and initiate/ authorise immediate remedial actions where problems are identified.
• Establish and maintain clear project performance metrics to track and evaluate loan portfolio quality, efficiency of the operations systems and the performance of staff against stated business objectives.
• Develop and manage a team of highly skilled professionals and motivate them to grow the Bank’s business and deliver quality results.
• Monitor daily operations in order to ensure the achievement of a firm level of compliance to internal controls and adherence to the highest standards of quality both within the processes and in the services to clients.
• Carry out any other tasks assigned by management. 

• The Head of Operations should possess a Bachelor’s degree in Commerce, Engineering, Banking, Finance, Business Administration or other relevant degree on a full-time programme from a recognised university.
• Master’s degree in Finance, Business Administration, Development Studies, Engineering or any related field from a recognised university.
• Professional qualifications in a related field (e.g. CFA, ACCA, CPA, ACIB).
• A minimum of fifteen (15) years’ experience in project cycle management with specific competences in project finance, structuring and negotiation, project appraisal and supervision in a commercial, merchant, or development banking environment.
• At least seven (7) years’ experience in a senior management role in a major banking institution.
• Excellent analytical skills, in particular financial modeling skills.
• Profound, practical hands on structuring experience earned through the development of large projects in infrastructure and industry.
• Extensive knowledge of project cycle management (project analysis, monitoring and evaluation).
• Clean record of service in the banking industry with specific expertise in project planning and credit management.
• Superior business management and negotiation skills.
• Strategic leadership skills with demonstrated ability to drive a team to execute and deliver business objectives.
• Strong decision-making, conflict resolution and problem solving skills.
• Logical and conceptual thinking, Business acumen and results orientation, Excellent communications skills (oral, written and formal presentations).
• Networking skills, tact and diplomacy.
• Ability influence at senior government levels (national, regional and international).
• Organisational awareness and commitment. 

• A reference letter from their immediate past employer.
• A character reference from an individual who has known the applicant for at least 3 years. 

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