Domestic Interconnect Officer Job at Uganda Telecom Limited (UTL)

Organisation: Uganda Telecom Limited (UTL)
Duty Station: Kampala, Uganda
Reports to: Interconnect Manager

About UTL:
Uganda Telecom is committed to providing exceptional telecommunication services that meet our customer’s needs and improve our efficiency. We now have a vacancy in our organization. We invite you, if you are a self-driven, results-oriented individual, a team player who is keen on a new experience to take up the challenge for an efficient business delivery model.

Job Summary:  The Domestic Interconnect Officer domestic traffic and present trend reports to management for key decision making.

Key Duties and Responsibilities:
  • Monitor traffic trends on a daily basis according to expected volumes, and immediately liaise   with IT/Technical/Switch teams if anomalies are noticed.
  • Liaise with IT to resolve rejected and suspense CDRs.
  • Monitor originating and terminating rates of domestic traffic.
  • Monitor routing instructions to ensure they are executed by switch as advised by domestic business.
  • Carry out a cost benefit analysis of traffic routing ensuring least cost.
  • Carry out domestic reconciliation, netting and generation of invoices in a timely manner Liaise and interface with technical teams to offer best traffic management.
  • Present related business reports and maintain data banks of all domestic traffic and billing information.
  • Interface with legal and finance teams for efficient service. 
Qualifications, Skills & Experience:
  • The applicant should have a University degree in Statistics, Quantitative Economics, Computer Science, Telecommunication Engineering related fields management
  • At least 2 years’ experience in a Telecommunications environment.
  • In depth knowledge of charging and billing systems, both real time and offline. Retail (Prepaid and Postpaid) and wholesale (Interconnect and Roaming) Billing
  • Good knowledge of excel and other report writing tools
  • Hands on with Operating Systems (Unix/Linux, Windows 2003/2008) to at least advanced user level
  • Knowledge of RDBMS (MySQL, Oracle, MS SQL server) to DBA level
  • Flexible attitude to working times / arrangements.
  • Strong interpersonal and communication skills.
  • Good organizational skills and ability to coordinate multiple tasks efficiently.
  • Ability to work with minimum supervision and extremely focused self-driven, innovative and creative.
  • Ability to build and maintain relationships across different functions and organizations
  • Analytical and solutions focused mindset
  • Ability to work under tight deadlines and respond to high-priority situations
How to Apply:
All suitable jobs candidates willing to work with one of Uganda’s leading telecom companies, UTL should send their applications to:

The Chief Human Resource & Administration Officer
Uganda Telecom
Telephone House
P.O Box 7171, Kampala, Uganda

Deadline: 28th June 2013 at 5:00 PM

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