2 Barclays Bank Teller Jobs

Job
Title: Teller (2
Vacancies) 
 
Organisation: Barclays Bank
Job
Ref:
 Teller- Mukono
Branch – 00098536
Job
Ref:
 Teller-
Kampala Branch – 00098513
Duty
Station:
 Mukono,
Kampala, Uganda
Job
Summary:
  The
Tellers will be required to give a counter service, local currency and
basic international to Bank customers and other members of the public and
administration support within the outlet they are assigned to achieve the bank
objectives.
Key
Duties & Responsibilities:
1. Cash and Related
Transactions  –  70%
  • Cashing
    of all cheques, travellers cheques and any withdrawals.
  • Process
    both cash and cheque deposits/credits
  • Purchase
    and sale of foreign currencies in a timely manner
  • Before
    processing each transaction verify that all the required information for
    the transaction is accurate and complete on accordance with the banks
    procedures.
  • Submit
    any concerns to the team leader or branch operations manager for follow up
    and decision making whether proceed.
  • Capture
    all transactions on the banks system and ensure that all transactions are
    properly authorised before processing.
  • Balance
    cash in own till and assist other tellers for balancing in case of need
  • Prepare
     vouchers for onward processing at the central processing unit or
    back-office
  • Limited
    cross-selling of bank products and services
  • Provide
    referral services to the customers on bank products
  • Carefully
    count cash received and paid to ensure that errors are avoided. Barclays
    has zero tolerance  policy for teller errors, which may include
    formal disciplinary procedures
  • Assist
    customers to correctly complete transaction documentation such as deposits
    or withdrawals slips to ensure accuracy and completeness.
 2. Quality Customer
Service  – 25%
  • Answer
    general customer enquiries at cash counter
  • Undertake
    cashier & enquiries duties as required in order to provide excellent customer
    service at the counter as a backup only
  • On
    occasion, own and manage customer queries and complaints by taking
    ownership and resolving in a timely manner
  • May
    record details of cash and cheques paid in other Bank credits and charge
    counter fee
  • Provide
    administration support within the outlet
  • May
    be required to assist in the training of new cashiers
3. Rigour – 5%
  • Reconcile
    own till at the beginning and end of day
  • Throughout
    the day advise cash team leader when teller limits are exceeded.
  • Conduct
    snap checks as assigned
  • Call
    over work assigned 
  • Open
    and close till as per bank procedures
  • You
    may be required to assume role of custodian
     
Qualifications,
Skills & Experience:
  • A
    Bachelor’s degree  
  • Two
    (2) years experience as a Cashier 
  • Strong
    numeracy skills
  • Excellent
    attention to detail
  • Leadership
    skills
  • Detailed
    knowledge of the banks processes and rigour requirements related to cash
  • Cash
    handling knowledge
  • Extensive
    knowledge of systems
  • Understanding
    of Cash management and general knowledge of Banks.
  • Proven
    track record in dealing with physical cash
How
to Apply:
If you feel challenged by
any of the above positions, and believe you can deliver on key deliverables as
outlined above, upload your application letter, current curriculum vitae and
photocopies of academic certificate to our recruitment website detail below:

https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en_GB

Barclays is an equal opportunity employer that recruits, develops and promotes
people on merit, and rewards outstanding performance, regardless of background
and gender.
For queries contact us on 0417122453 or
email: barclays.uganda@barclays.com

Deadline:  20th
June, 2013

For
More Ugandan Jobs, Please Visit https://www.theugandanjobline.com   or
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