Administrative Assistant at Bank

Reports to: Head of Finance & Administration
Grade: MG1
About Us:  
Our Client, in the banking sector, is seeking to recruit a result driven and motivated individual for the vacancy above.
Job Summary:
  • To provide effective and efficient day to day administrative support to Head Office to ensure smooth operations.
  • Manages all office supplies covering utilities, stationery and archive stores by ensuring that needed supplies are re-ordered, received, stored and issued to users in an efficient and optimal manner as per laid down procedures.
Key Duties & Responsibilities:
  • Quality of administrative support to the Head Office.
  • Quality of call management and customer service.
  • Adequacy of personal competence to effectively perform the tasks of administrative assistant.
  • Maintaining an up to date, effective and accessible filing system for all electronic and hard copy documents in the Finance & Administration Department to facilitate easy retrieval of records.
  • Consistency in adherence to and application of established policies, process and tools to achieve optimal efficiency, compliance and cost containment.
  • Stationery management and control: Monitor consumption, stock and re-order levels; and distribution of resources.
Main Activities:
  • Utilities and stationery management and control: Monitor consumption, stock and re-order levels; and distribution of resources.
  • Management of the kitchen/hospitality stores.
  • Records management and control.
  • Follow up to ensure that goods and services ordered are received as specified
  • Management of company transportation including maintenance of the company owned vehicles, maintenance of company furniture, fitting and fixtures and equipment register.
  • Management and supervision of cleaners.
  • Assist in processing of payments to bank’s suppliers under the supervision of Head of Finance & Administration.
  • Assist in the organization of and participate in Public Relations events and sponsorships.
Key Result Areas:
  • Perspective and Measurement Dimensions
  • People            
  • Competence development
  • Customer Focus                                           
  • Administrative support services standards or benchmarks
  • Standards or benchmarks for record keeping
  • Business Systems & Infrastructure
  • Productivity or resource utilization standards or benchmarks
  • Audit ratings
  • ORSA ratings
  • Implementation of change management tasks
  • Financial
  • Expense control goals
 Personal Competencies:
  • Technical skills to effectively perform administration activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
  • Excellent organizational and time management skills.
  • Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
  • Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
  • Performance Management to optimize own productivity.
  • Team player and able to work with minimum supervision.
  • Logical thinker, with a clear, focused and methodical approach to work.
 Qualifications, Skills and Experience:
  • Secretarial and office administration certificates.
  • Certificate in procurement and/or logistics management would be an added advantage.
  • 3 years’ experience in central administrative role in a small to medium size organization.
  • Practical experience in use of relevant MS Office applications.
How to apply:
Please follow the instructions as stated below as failure to do so could lead to disqualification.
Write an Application letter and CV/Resume.
Merge these two documents into one document in either word or PDF format.
Do not attach or send any scanned documents. These are sometimes too large for our inbox.
Include the job title and/or reference number in the subject line of the email address and send your application by email to
Only successful candidates will be contacted. For all other inquiries please contact our offices directly.

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