Admin Jobs – Receptionist at AIG Uganda

Job Title: Receptionist
About AIG: American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States.
Job Summary:  This position is responsible for the professional and efficient managing of visitors, customers, telephone calls and messages, as well as a variety of clerical duties that support customer services, information and referral and the operation and presentation of a professional office.

The receptionist being the first contact with clients of AIG Uganda, the first impression is of utmost importance. Giving the customer professional and superior service is a pre-requisite for good business and positive image for the company. This being a sensitive area, it requires patience and tact in dealing with both internal and external customers.

Key Duties and Responsibilities:
1. Customer Service
  • Supervision and full control of all direct & indirect calls, incoming and out going calls with turnaround time of two minutes
  • Promptly, accurately, professionally and courteously receives 100% of all telephone calls and visitors.
  • Promptly, accurately, professionally and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages.
  • Signs for deliveries when necessary and notifies recipients.
  • Answer all incoming calls and forward or direct them to the proper office or person in the office.
  • Responsibility of keeping reception area free & clean, awareness of staff movements, preparing the impressive  e-mails, drafting letters and generating the clerical data.
  • Knowledge of call transferring, screening & directing calls, good sense of holding customer on the phone and receiving the supply at the front end of the office.
  • Act as an official reliever to the managing director’s personal assistant
  • Retrieve and dispatch all incoming and outgoing faxes
  • Opens and legibly and appropriately stamps, as applicable, delivered mail and sorts into appropriate folders for distribution.
  • Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor.
  • Assists in other duties as needed and directed.
2.      Audit and Compliance
  • Ensure adherence to audit and compliance requirements
  • Any other duties as assigned by the manager
Qualifications, Skills & Experience:
  • Undergraduate degree
  • 1-3 years experience in a similar role
  • Time Management
  • Verbal and written communication
  • Interpersonal skills
  • Computer Skills
How to Apply:
Please Visit website below to review job requirements further and click apply now if contented that you meet requirements

For More Ugandan Jobs, Please Visit   or find us on our facebook page

Leave a Reply

Your email address will not be published.