HR & Administration Job – Human Resources Manager at TechnoServe

Job Title: Human Resources Manager
Reporting to: Country Director
Travel: International up to 10 % Domestic up to 25%

Organisational Context:

Our program in Uganda was re-established in 2005 and currently implements projects in agricultural value chains, e.g. cotton, dairy, horticulture, and grains and two in Entrepreneurship (Women and Rural Youth). Techno Serve Uganda’s core activities in these sectors include helping farmers to: organize into viable groups for aggregation of produce to capture a larger value of the market, increase productivity and income, developing and facilitating strategic market linkages and improving program participants’ core business and financial literacy skills.

Key Duties and Responsibilities:

1.       Human Resources
·         Strategic human resource planning taking into consideration Techno Serve current and expected growth trajectory and aligning these to a clear staffing plan.
Coordinating and implementing the annual performance management cycle and ensuring that planned performance feedback is undertaken and observed for all staff.
·         People development-identifying in a structured way staff training needs and developing clear plans to plug the gaps. These may include staff training and/or coaching etc.
·         Work with Program Managers and Country Director to develop a talent management plan and a clear career progression pathway for staff with most potential for growth.
·         Manage Talent Acquisition for Techno Serve Uganda to include job description development, advertising and leading targeted searches, short listing and interviewing, carrying out reference checks, and preparing offer letters.
·         Develop and maintain a current database of potential candidates.
Support the Country Director in managing compensation in Uganda by conducting salary surveys and developing and maintaining a Uganda Compensation Structure.
·         Provide training on the performance appraisal process, managerial skills and other topics as assigned.
·         Must liaison with Global HR team on curriculum design and in some cases may deliver training that US HR has designed.
·         Implementation of our new employee on-boarding program for all new hires.
·         Documenting, interpreting and communicating HR policies and procedures to staff and at all times ensure that Techno Serve Uganda’s employee handbook and practices are compliant with all Uganda labor laws and HR best practices.
·         Maintain Human Resource Information System records and compile reports from database.
·         Responsible for ensuring completeness, accuracy and confidential management of employee records.
·         Handle employee relations issues.
·         Ensure appropriate Safety and Security Guidelines are completed and distributed to all staff and training is conducted for employee safety and security.
·         Manage and administer local benefits program e.g. medical cover, insurance, NSSF, Pension Scheme etc. Act as the liaison between local employees and corporate benefits manager.
·         Arrange for resident/work permit for expatriates or third country nationals.
2.      Administration
·         Oversee office administration including procurement management in coordination with finance.
·         Manage staff working as administrative assistants, front office, office assistants. This will include performance management, assignment of tasks, managing work flow and other supervisory tasks.

Qualifications, Skills & Experience:
·         Bachelor’s Degree in Human Master’s degree a plus.
·         A minimum of 5 years of experience in a senior Human Resources Management role.
·         Experience in an international organization preferred.
·         Ability to objectively coach employees and manage through complex and difficult issues
·         Proven ability to effectively resolve problems by using judgment that is consistent with standards, practices, policies, procedures, regulation and governmental laws
·         Experience in developing curriculum and training
·         Clear and concise communication skills
·         Excellent computer skills (Word, Excel, PowerPoint)
·         Strong interpersonal and cross-cultural skills
·         Excellent oral & written presentation skills in English

How to apply:
If you are qualified and interested in this position, send a resume, cover letter, salary history and three professional references to:  Please place, “Human Resources Manager” in the subject line

Deadline:  16th November, 2012 – 5pm

TechnoServe, Inc. is an Equal Opportunity Employer

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