UN ICT Associate Job Opportunities - United Nations High Commissioner for Refugees (UNHCR)


Job Title:            ICT Associate
Organisation: United Nations High Commissioner for Refugees (UNHCR)
Position No.: UNOPS 11-04
Vacancy Notice No.: 026/2018
Duty Station:  Kampala, Uganda
Position Grade: LICA 6

About UNHCR:
The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute of the Office of the United Nations High Commissioner for Refugees is to lead and co-ordinate action for international protection to refugees; seek permanent solutions for the problems of refugees and safeguard refugee rights and well-being. UNHCR has an additional mandate concerning issues of statelessness, as it is given a designated role under Article 11 of the 1961 Convention on the Reduction of Statelessness.

Job Summary: The ICT Associate is responsible for provision of reliable and timely services on the application and infrastructure of UNHCR standard ICT services in the Area of Responsibility (AoR). S/he receives technical guidance from ICT Officers responsible for the Telecom/IT infrastructure in the registration operation.

Key Duties and Responsibilities:  
  • Assist in on-site needs assessment and installation and maintenance of UNHCR Telecommunications and IT equipment.
  • Install and configure the most appropriate type of UNHCR IT and Telecommunications systems (HF, VHF, UHF, Microwave Links, Telephony, and satellite systems) to meet the field and emergency operations immediate ICT needs
  • Ensure that the equipment under his/her responsibility is in good working condition, by inspecting regularly the hardware and installations. If required, arrange promptly repairs or replacement as necessary according to established procedures.
  • If applicable, keep a proper inventory level of all sites spares and return spare parts for      repair/replacement.
  • Keenly monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring.
  • Provide Technical Briefing/Training on the equipment to local ICT resources and users, including IPs, UNHCR registration tools, ensuring that they are able to maintain/use the equipment.
  • Provide support in the development and configuration of IT and Telecom Equipment/Kits used in field operations and emergencies.
  • Perform other duties as required. 

Key Performance Indicators:
  • UNHCR Country offices in the AoR have modern and cost-effective ICT systems.
  • UNHCR ICT equipment and data are protected


Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations UNHCR ICT Associate job placement should have completed Secondary Education with certificate/training in Information Technology & Telecommunication. University degree is desired
  • At least six years of previous relevant experience.
  • Excellent knowledge of computer software and database applications.
  • Knowledge of computer application packages such as MS Office.
  • Previous supervisory/management experience.
  • Knowledge of any of the languages spoken by the refugee communities.
  • Good training skills.
  • Knowledge of UNHCR programmes and activities.
  • Hands-on experience with wireless and VoIP systems, electricity, generators, lightning protection an asset.
  • Fluency in English and local language

How to Apply:
All interested Ugandan nationals who wish to join the United Nations High Commissioner for Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the link below and follow the application instructions after reviewing the job details.


Deadline: 18th April 2018

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