Operations Manager Non-profit Jobs - International Federation of Red Cross and Red Crescent Societies (IFRC)


Job Title:              Operations Manager
Organization: International Federation of Red Cross and Red Crescent Societies (IFRC)
Duty Station:  Uganda

About US:
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 190 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Job Summary: The Operations Manager will support the Ugandan Red Cross Society (URCS) to manage the Population Movement Emergency Appeal operation to ensure set objectives are met within the approved budget and timeframe.

Key Duties and Responsibilities: 
  • Reporting to the IFRC EAIOI Operations Coordinator in Nairobi, and working closely with the URCS Field Operations Manager in Hoima district and the DRM Manager in URCS HQ in Kampala.
  • Oversee the coordination of timely, efficient and effective IFRC support to the Ugandan Red Cross Society in responding to the impact of the on-going influx of populations from DRC.
  • The delegate will support URCS to ensure close cooperation with Movement partners as well as communication and coordination with Government officials and agencies, UN partners and non-governmental organizations.
  • Support the field level implementation structure in operational planning and implementation in accordance with agreed priorities and adherence to relevant IFRC/URCS standards and requirements.
  • Work closely with the field based URCS implementation teams, technical units and branch structure in Kyangwali refugee settlements and Sebagoro entry site (Hoima district), and supporting activities in Ntoroko entry site (Ntoroko district).
  • Overall responsibility for supporting the planning, management and coordination of the Population Movement Emergency Appeal operation alongside URCS to achieve timely and effective implementation in Hoima district.
  • Responsible for initiating effective monitoring and reporting mechanisms as part of the Population Movement Emergency Appeal operation in Uganda and ensuring URCS capacity building in PMER & DM systems/requirements.
  • In collaboration with IFRC Finance (Nairobi) and URCS Finance, monitor expenditure against budget including specific pledge commitments for expenditure and reporting.
  • Ensure the timely development and provision of appeal and pledge based narrative and financial reports to the IFRC EAIOI office, according to IFRC procedures.
  • Provide coaching, mentoring and capacity building support, as required, to the operations management and technical staff of Ugandan Red Cross Society.
  • Ensure the application of the strategic direction of operations and focusing on achievement of the planned objectives.
  • Maintain close reporting and communication lines with URCS, and IFRC cluster office, and Movement partners.
  • Support the URCS structures to cooperate, collaborate and consult with key partners including Government agencies, UN partners and NGOs, and Movement partners to ensure consistency, harmonization and to avoid and duplication of effort.
  • Monitor the implementation of all activities as laid out in the plan of action, with particular attention to the broader context and monitoring the achievement of results.
  • Support the URCS to manage the effective and proper use of assets, financial resources and facilities according to UCRC and IFRC standard procedures in order to comply with auditing requirements.
  • Ensure URCS adheres to IFRC procurement and logistics procedures.
  • Facilitate technical support to URCS water and sanitation, health and/or shelter counterparts to ensure timely and effective assessment, planning and implementation of the activities under the operation
  • Support the planning and implementation of the following tasks with National Society staff and volunteers to improve health and reduce vulnerability of beneficiaries by:
  • Ensure SPHERE standards are attained and maintained where appropriate
  • Ensure international and/or national WASH related standards are maintained
  • Ensure other sanitation and hygiene needs are addressed where appropriate
  • Facilitate the documentation of best practices and lessons learned from the ERCS activities and assist in disseminating them to Federation staff and partners.
  • Assure full compliance of operations with RC/RC principles, IFRC rules, regulations and policies and operational strategies of the HNS and relevant reference documents and policies (Sphere, Do No Harm).
  • Perform any other related duties or responsibilities that may be assigned by the Operations Coordinator


Qualifications, Skills and Experience:
  • The applicant should preferably hold a relevant University degree (WASH/ Public Health/ Civil Engineering /Disaster Management)
  • IMPACT course (or equivalent knowledge)
  • Demonstrable experience working as an Operations manager, preferably in a remote or isolated emergency context and/or in a refugee camp setting.
  • At least five years’ experience working for a humanitarian aid or local organization on empowerment and community-driven capacity building.
  • Experience building and maintaining strong cooperative and professional relationships with local and international partners
  • Experience of project planning and implementation, monitoring and evaluation
  • Experience of writing comprehensive narrative and financial reports
  • Experience of working for the Red Cross/Red Crescent Movemen
  • Technical background in WATSAN or Public Health.(Preferred)
  • Knowledge of / experience with participatory methodologies/ volunteer management in emergencies
  • Self-supporting in computers (Windows, spread sheets, word-processing, e-mail)
  • Strong demonstrable skills and expertise in capacity building in emergencies
  • Good skills in training, facilitation and presentations
  • Excellent communications skills and ability to sensitively negotiate complex situations
  • Valid international driving license (manual gears)
  • Skills in mentoring and developing staff
  • Willing to spend 8 months in a difficult, remote environment with minimal access to a main town
  • Creativity and the ability to work with limited resources
  • Competencies and values: Communication; Collaboration and Teamwork; Judgement and Decision Making; National Society and Customer Relations; Creativity and Innovation; Building Trust;

How to Apply:
All candidates should send their applications online at the link below.


Deadline: 10th April 2018

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