General Manager Job Opportunity - Southgate Properties Uganda Limited


Job Title:          General Manager
Organization: Southgate Properties Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Managing Director

About US:
Southgate Properties Uganda Limited has been in operation for over ten years. It is a locally owned real estate Company, where quality is the priority. Southgate appreciates each client’s needs and aims at giving a specialized experience and personal satisfaction to clients.

Job Summary: The General Manager is responsible for the overall management for South Gate Properties Ltd, and leading all phases of operation of properties, which includes; property management, building operations, business development and marketing, supervision & coordination, administration of all daily business operations including general maintenance, and any related operations of the property. Southgate Properties Uganda seeks to hire a qualified hands-on General Manager with solid knowledge and experience in the real estate industry.

Key Duties and Responsibilities:  
Construction Operations:
  • Responsible for overseeing all maintenance operations and repairs at the properties including emergencies.
  • Schedule construction project in logical steps and budget time required to meet deadlines.
  • Confirms timely, efficient completion of all service requests.
  • Inspect and review construction projects to monitor compliance as per approved and detailed contracts and plans
  • Obtain all permits and licenses for properties.
  • Oversees construction, make recommendations to eliminate potential problems and improve building operations.
  • Ensures that proper key control systems and procedures are in place at all times.
  • Ensure safety of all key construction agreements and plans for reference by the Board.
Property Management
  • Responsible for the physical management of the property.
  • In charge of performing preventative property maintenance to keep the property functioning in top condition.
  • Keep large network of reliable service providers e.g. plumbers, electricians, carpenters and other contractors.
  • Manage all contracted services to support the property.
  • Scheduling regular property inspections and address operational requirements of the properties.
  • Ensure the entire building complex is in excellent appearance and well-maintained. All facilities, equipment, and material is in excellent order and working condition.
Marketing and Business Development
  • Ensure professional, efficient and profitable marketing and promotional operations of the facility.
  • Manage the day to day business operations and solicit new sources of revenue on & off the venue property.
  • Overall operations management of the facility, including purchasing, policy and systems administration, booking, finance, food & beverage, maintenance,
  • Ensure development, coordination and management of all aspects and strategies for the facility.
  • Ensure the properties are positioned for future growth by understanding market changes such as demographics, competition, community and governmental issues, as well as, economic development plans.
  • Developing emergency response plans for all facilities.
  • In consultation with the property owner, setting rent levels.
  • Handling Leases - setting the length of the lease and making sure it has all the necessary provisions to protect the owner.
  • Collecting Rent to ensure optimal cash flow and strictly enforce on-time payments and late fees penalty where applicable.
  • Finding and screening the tenant, provide good customer care and service.
  • Handling complaints, emergencies and deal With Evictions – in case of breach of the terms of a lease.
  • Develop proactive solutions to client/tenant requirements
Supervisory Function
  • Provide oversight and supervision of all staff including, Security.
  • Making sure all other employees and contractors are doing their job.
  • Demonstrate leadership in words and actions, including training, assigning work, performance appraisal and corrective action, addressing issues head on.
  • Ensure that Company Policies and Procedures are being followed correctly and consistently by staff.
  • Ensure timely and accuracy of any forms and reports.
  • Looking after vacant properties to make sure there is no vandalism and perform routine maintenance.
Human Resource Support
  • Schedule working of on-site staff.
  • Train and develop subordinates
  • Motivate by giving consistent feedback
  • Conduct staff meetings.
  • Ensure Performance Evaluations in accordance with agreed review cycles.
  • Identify development gaps in all direct reports.
  • Administer disciplinary action when necessary and document accordingly with Human Resources
Financial Reporting and Budgeting
  • Ensure oversight supervision of finances and budgets for the facility and maintaining all pertinent records.
  • Ensure timely & accurate preparation and submission of the financial reports required on weekly, monthly, quarterly and annual basis.
  • Prepare and manage each property/facility annual capital and operating expense budgets
  • Forecast appropriately and anticipate future windfalls and risks to the budget.


Qualifications, Skills and Experience:
  • The applicant must hold a Master’s degree and preference for  a Business-related degree.
  • At least five years of experience at managerial level
  • Proven skills in Client and Staff relations management.
  • Experience working with budgets, work-plans, and supervising company property operations;
  • Experience in financial analysis, forecasting and Strategy.
  • Strong ability to lead and influence a diverse group of people
  • Strategic business orientation while maintaining attention to detail

Key Skills and Competencies:
  • Superior customer service skills
  • Leadership & Negotiating Skills
  • High standards of integrity
  • Knowledge of Landlord-Tenant Law
  • Excellent Communication & interpersonal Skills
  • Marketing & Business Development skills
  • Report writing skills
  • Strong work ethic and flexibility
  • Strong analytical and result‐oriented
  • Excellent Organizational & computer Skills.
  • Excellent listening & problem-solving skills – advanced ability to self-manage
  • Accounting skills and Ability to handle multiple and conflicting priorities with strict deadlines.

How to Apply:
All suitably qualified and interested candidates should ONLY send a cover letter, updated CV with at least three references and a daytime telephone via email to: infouganda@parkerrandall-ea.com; Please indicate the position name in the email subject line.

Deadline: 15th April 2018 at 5:00pm

NB: South gates Properties Ltd is an Equal Opportunity Employer.

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