Relationship Manager (Retail) Job Placement - Housing Finance Bank


Job Title:       Relationship Manager (Retail)
Organization: Housing Finance Bank
Duty Station: Kampala, Uganda
Reports to: Branch Manager

About US:
Housing Finance Bank was incorporated as a private company under the Companies Act in December 1967, the Bank has become a household name and has grown in leaps and bounds with a good track record among the pioneers of a mortgage lending. National Housing & Construction Corporation, a parastatal involved in real estate business has 5% shareholding and National Social Security Fund (NSSF) holds 50% and the Government of Uganda holds 45%. Today, the bank looks back with pride on the business accomplished in the mortgage lending business. Through innovation and placing emphasis on Honesty, Integrity, Efficiency and Customer care, Housing Finance Bank is the leader in the mortgage, holding a 90% market share.

Job Summary: The Relationship Manager (Retail) will provide responsive and effective banking services to customers to ensure that growth of all the bank’s products exceed budget commitments

Key Duties and Responsibilities:  
         Initiate credit applications for new and existing customers by completing the documentation (including financial analysis)and submitting to credit for approval in line with credit policies and procedures
         Present loan proposals to the credit committees for decision making and giving feedback to applicants in line with the lending policy and procedures of the bank
         Keenly monitor and evaluate performance of loans in line with disbursement terms and conditions
         Liaise with credit to initiate recovery actions for loans in default and written off loans in line with the credit policy guidelines and procedures
         Grow deposit level of customers in the assigned portfolio as a way of growing share wallet
         Mobilize and sensitize customers about bank products in line with the branch work plan
         Drive the selling of bank products in order to grow assets and liabilities and revenues in accordance with established targets
         Carry out effective relationship management through regular visits, timely feedback to customers and continuous anticipation of their needs with the aim to exceed their expectations


Qualifications, Skills and Experience:                                                    
         The ideal candidate for the Housing Finance Bank Relationship Manager (Retail) job opportunity must hold an honours degree in Business Administration, Commerce, Economics or any other related field from a recognized university.
         Post-graduate qualifications / Professional Course in relevant discipline would be an added advantage.
         Four years of progressive experience in with an established and demonstrable track record in the field of relationship management in a commercial bank
         Sound Understanding of Laws and regulations relating to lending in Financial Institutions.
         Risk awareness in the banking industry
         Customer centricity
         Excellent communication and presentation skills
         Integrity and confidentiality
         Positivity and flexibility towards change

How to Apply:
All candidates who wish to join the Banking sector are invited to send their applications including an updated CV, certified copies of all academic transcripts, certificates and testimonials, daytime telephone contact, and email address of both applicant, and three competent referees addressed to:

Head Human Resources, Housing Finance Bank, Plot 4 Wampewo Avenue, P. O. Box 1539, Kampala. Uganda.

NB: Only successful candidates will be contacted. All applicants who will not have heard from us within five weeks of closing date should consider their application unsuccessful.

Deadline: 19th March 2018

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