Human Resources Manager International Non-profit Jobs - TechnoServe (TNS)


Job Title:      Human Resources Manager
Organization: TechnoServe (TNS)
Duty Station: Kampala, Uganda
Reports to: Country Manager

About US:
TechnoServe (TNS) is an international non-profit international development organization founded in 1968. Its mission is to help entrepreneurial men and women break the cycle of poverty by building businesses that create jobs, income, and economic opportunities for their families, their communities, and their countries.

Job Summary: The Human Resources Manager is part of Senior Management and reports to the Country Manager and is responsible for the strategic and day-to-day management of the human resource function and will manage TechnoServe/Uganda's human resource policies and procedures. This position works closely with other departments to facilitate participative approaches to the management of human resource and in the provision of administrative support.

Key Duties and Responsibilities:  
  • Strategic human resource planning taking into consideration TechnoServe's current and expected growth trajectory and aligning these to a clear staffing plan. Align with key project deliverables for every program.
  • Lead Annual Performance Appraisal cycle & file final evaluations; ensuring that planned performance feedback is undertaken and observed for all staff. Implement staff PIP's & development needs where applicable as per the performance appraisal.
  • Deliver HR training, source & support where needed; People development-identifying in a structured way staff training needs and developing clear plans to plug the gaps. These may include staff training and/or coaching etc. Provide training on the performance appraisal process, managerial skills and other topics as assigned.
  • Headcount management (Joiners & Leavers) and update & maintain company org charts & share with program managers. Manage staff exits, pension withdrawals and other exit payment dues.
  • Develop a talent management plan (Staff development & succession plans); Manage Talent Acquisition to include job description development, advertising and leading targeted searches, short listing and interviewing, carrying out reference checks, and preparing offer letters. Develop and maintain a current database of potential candidates.
  • Support the Country Manager in managing compensation in Uganda by conducting annual salary surveys and leading developing, annual review and maintaining a Uganda Compensation Structure following guidance from TechnoServe global HR function.
  • Prepare all payroll changes such as new employees, terminated employees, promotion, transfer and bank changes, sending to Financial Controller for payroll preparation, liaise with Finance on review of monthly payroll and approval. Also process and approve salary advances and staff loans in liaison with the Country Manager.
  • Implementation of our new employee on-boarding program for all new hires (obtain new staff ID's, medical card). Conduct job analysis and evaluation; ensure timely updates of Job descriptions and contracts as job roles change in consultation with program managers.
  • Documenting, interpreting and communicating HR policies and procedures to staff and at all times ensure that TechnoServe Uganda's employee handbook and practices are compliant with all Uganda labor laws and HR best practices.
  • Manage Labor Relations i.e. manage complex employee relation issues, manage retrenchment procedures when need arises, participate in disciplinary investigations and associated hearings, prepare legal termination letters where required.
  • Maintain Human Resource Information System records and compile reports from database. Responsible for ensuring completeness, accuracy and confidential management of employee records.
  • Ensure appropriate Safety and Security Guidelines are completed and distributed to all staff and training is conducted for employee safety and security.
  • Manage and administer local benefits program e.g. medical cover, insurance, NSSF, Pension Scheme etc. Act as the liaison between local employees and corporate benefits manager.
  • Arrange for resident/work permit for expatriates or third country nationals and INGO permit renewal.
  • Oversee office administration including procurement management ensuring compliance with local and global procurement policies and procedures when procuring services
  • Manage staff working as, Operations Coordinator, administrative assistants, front office, office assistants. This will include performance management, assignment of tasks, managing work flow and other supervisory tasks.
  • Any other duties as may be assigned from time to time by the supervisor


Qualifications, Skills and Experience: 
  • The ideal candidate for the TechnoServe (TNS) Human Resources Manager job opportunity should preferably hold a University degree or any related field; (Bachelors Human Resources, Organisation Psychology, Social Sciences. Possession of a Master's degree in a relevant field or other Human Resource qualification / certification is an added advantage
  • Five years’ experience in Human Resources Management

Personal Competencies:
  • Computer Literacy: Demonstrates knowledge and ability to use specific computer programs or applications for own functional area. Has the ability to improve performance by integrating new and existing technology into the workplace.
  • Innovative Mindset: Curious inquiries, asks questions and seeks out information from multiple sources, learns from mistakes, sees change as an opportunity.
  • Internal Client Focus: Client Focus is based on the ability to understand the client’s needs and concerns in the short to long-term and to provide sound recommendations and/or solutions.
  • Compliance & Governance: Compliance with and knowledge of company policies, applicable legislation, grant requirements, donor contracts, the local labor code and tax laws.

Managerial Competencies
  • Emotional Intelligence: The act of knowing, understanding, and responding to emotions, overcoming stress in the moment, and being aware of how your words and actions affect others. Emotional intelligence consists of 4 attributes: self-awareness, self-management, social awareness, and relationship management.
  • Strategic Thinking: Managers should recognize key actions, underlying problems, make connection and patterns, see consequences and implications. Anticipates obstacles realistically and plans ways to deal with them.
  • Staff Development: managers are required to work with employees to plan on the development of skills and abilities so that they can fulfil current or future job/role responsibilities more effectively.
  • Trust to Delegate: managers should have trust and willingness to assign responsibilities to direct reports and give them discretion and authority to carry them out.
  • Feedback/Coaching (mentoring): managers should give instructions, suggestions, explanations, and feedback to subordinates.

How to Apply:
All suitably qualified and interested candidates should send their applications via Email only to the Human Resources Manager: ug-jobs@tns.org. Please include an updated resume, cover letter and three professional references with the job title in the subject line of your email and on the application letter.

Deadline:  29th March 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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