The Ugandan Jobline

• Present, promote and sell
  products/services using solid arguments to existing and prospective
  customers.
• Perform cost-benefit and needs analysis of
  the product to the existing/potential customers to meet their needs
• Establish, develop and maintain positive
  business and customer relationships
• Reach out to customer leads through cold
  calling OR Face to Face.
• Respond promptly to customer inquiries and
  complaints.
• Obtain and evaluate all relevant
  information to handle product and service inquiries
• Expedite the resolution of customer
  problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and
  outcomes within schedule
• Coordinate sales effort with team members
  and other departments
• Analyze the territory/market’s potential,
  track sales and status reports
• Supply management with reports on customer
  needs, problems, interests, competitive activities, and potential for new
  products and services.
• Direct requests and unresolved issues to
  the designated members
• Communicate to the operations manager the
  required sales needs and improvements.
• Continuously improve through feedback

• Proven work experience as a sales
  representative OR Previous experience in sales-related fields with the
  private sector in a similar position is highly preferred.
•  Excellent
  verbal, written and interpersonal communication skills (excellent
  communication and presentation skills).
• Demonstrable ability to identify customer
  needs and present benefits to meet customer needs and overcome objections.
  
• Demonstrable ability to obtain and analyze
  market information.
• Ability to work effectively with other
  regional functions/teams in support of the customers.
• Excellent selling, communication and
  negotiation skills
• Prioritizing, time management and
  organizational skills
• Selling and business acumen skills.
• Customer focused and ability to build
  strong relationships.
• Results driven.
• Ability to create and deliver
  presentations tailored to the audience needs
• Relationship management skills and
  openness to feedback.
• Customer Service Skills: The customer is
  always right. You will need to be able speak in a friendly way to
  customers and potential customers, listening to their needs and helping
  communicate options for them.
• Communication Skills: You will need to
  speak to customers about a product’s different features, and answer any
  questions they might have.
• Persistence: Not every customer is going
  to be a sale. Being able to bounce back if you lose a sale will be key for
  this job.

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