Job Title: Trainer
Organisation: Zoe
Recruitment
Duty Station: Kampala, Uganda
About US:
Zoe Recruitment is an HR consultancy company that exists to contribute
to the transformation of productivity and work ethic, by linking talent to
business/organizations, and placing people right. At Zoe we believe this then
forms the foundation for sustainable business and on a larger scale, economic
growth. Zoe would like to recruit for a valuable client, an aggregator, a
technology provider linking active boda-boda riders to potential customers
through an App. The client has partners from New Zealand and Indonesia and
rolling out in Africa.
Job Summary: The Trainer will
conduct training for new recruits and refreshers for existing Bodas (Health and
Safety, traffic rules, Customer Service & as need arises).
Complete evaluation sheet at end of each training
Key Duties and Responsibilities:
·
Create training manuals for trainings identified.
·
Work closely with On-boarding Manager to create
training rosters.
·
Depending on the feedback received from users,
regular refresher training needs to be organized.
·
Completion and submission of evaluation form at
the end of each training session (New & Refresher)
·
Occasional visit to the market to understand the
deficiencies of the Bodas and then strategies the training needs.
·
Be part of the morning briefing with Bodas if
any at the office.
·
Attend weekly and monthly leadership meetings
and to contribute effectively.
Key Performance Indicators:
·
Ensure 100% of all new on-boarded Bodas be
trained, certified and documentation completed
·
Ensure 100% of all documents are completed,
signed off by Office Manager and filed before commencement of Boda
·
100% attendance for all leadership meetings
·
Zero errors for daily payment disbursed
·
Petty Cash checked and balanced each week
·
All customer complaints responded in 24 Hours’
time
Qualifications, Skills and
Experience:
·
The Trainer must hold a bachelor’s degree in
business, finance, accounting, or a related field.
·
At least two to three years of experience as a trainer.
·
Computer literacy i.e. well versed in Ms. Office.
·
Excellent communication skills, proficient in
English, Swahili and Luganda.
·
Worked in small team.
·
Touchtyping.
·
Previous experience in creating training manuals
&slides.
·
Familiarity with business principles and
practices with superior attention to details.
·
Age: Below 30 years.
How to Apply:
All suitably qualified and interested candidates should E-mail their
updated CVs to jobs@zoerecruitmentug.com
with subject line indicated as “Trainer.”
Deadline: 8th
December 2017
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