Head of Business Management Job Placement - Commercial Bank of Africa (CBA)

Organisation: Commercial Bank of Africa (CBA)
Duty Station:  Kampala, Uganda
Reports to: Managing Director/ CEO

About CBA:
Commercial Bank of Africa (CBA) Ltd is the largest privately owned Bank in East Africa with its Headquarters in Nairobi, Kenya. We have been in operation for over 50 years and are present in Uganda, Kenya, Tanzania and Rwanda.

Job Summary: The Head of Business Management will provide leadership in the management of the Bank's business functions covering Corporate and Personal Banking relationships. Manage and grow bank assets and liabilities, network and establish the framework for cross selling of financial products and services to existing and new customers through the Bank's channels with a view to improving share of wallet for the Bank.

Key Duties and Responsibilities:
·         Management and growth of the Bank’s Personal and Corporate business in terms of customer numbers, target markets, product offering, revenue generation and cost management.
·         Working with the team to achieve sales & service through in-branch business development activities (Business planning and growth (deposits and lending) as well as customer growth and retention, effective Banking Hall management and providing feedback to the team.
·         Provide leadership, which results in a conducive working environment; creates employee learning, growth and job satisfaction; and achieves resource retention.
·         Ensure the adequacy of resources to support the business and appropriate staff competencies to effectively drive business strategies and objectives.
·         Provision of quality and value-added solutions to meet the current and emerging needs of existing and new Personal and Corporate customer base.
·         Develop and implement structures and systems (policies, processes, procedures and tools) that facilitate achievement of strategies and objectives; engender compliance with requirements; optimise resource utilization; and better operational cost management.
·         Responsible for overall risk management for the business incorporating credit, operations and portfolio risk. Monitor and manage Service KPIs and quality assurance indicators for the business.
·         Monitor and evaluate staff performance.
·         Oversee the New Business Ventures Unit (Supervise the unit manager).


Qualifications, Skills and Experience: 
·         The applicant must hold a University degree or equivalent in a Business related area.
·         Professional qualifications in Banking, Finance and Accounting is an added advantage.
·         At least ten years’ experience in Banking with four years in a senior business development role within the financial services industry, involving management of customer relationships.

How to Apply:
All suitably qualified and interested candidates should send an application letter, detailed CV and academic documents with a daytime telephone number to: contact@cbagroup.com addressed to:

Head of Human Resources,
Commercial Bank of Africa (U) Ltd,
Twed Towers, Plot 10 Kafu Road.
P.O. Box 74827 Kampala.

Deadline: 27th November 2017

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