3 Associate Field Manager NGO Jobs – GiveDirectly

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Organisation: GiveDirectly
Duty Station: Western Uganda
Reports to: Field Manager
Languages: English, Kiswahili and Rutoro 

About US:
GiveDirectly is an international non-profit organization that currently
operating in Kenya and Uganda that aims to help people living in extreme
poverty by making unconditional cash transfers to them via mobile phone.
GiveDirectly is driving a re-evaluation of the norms underlying international
philanthropy with a provocative model: We deliver donations directly to the
extreme poor and let them decide what to do with them. This approach builds on
two converging trends: the rapid spread of electronic last-mile payments
solutions in emerging markets, and the large body of experimental evidence
showing that direct transfers are as or more cost-effective at reducing poverty
than traditional, top-down approaches. 
GiveDirectly’s field operations utilize state-of-the-art technologies
and business processes to deliver transfers securely, efficiently, and
transparently.


Job Summary: The Associate Field Manager will manage the Field Officers (FOs) on one of our field-based recipient enrollment teams. The individual in this position will own day-to-day management of his team, including: daily work planning and team management; tracking team and individual performance; achieving targets.

Key Duties and
Responsibilities:   
  • Keenly track Field Officer productivity
    and quality of service, including compiling / reviewing operational
    reports each week; discuss team and individual performance weekly with FOs
    and FM; own course correction if metrics are slipping.
  • Keep senior management informed of key
    risks to work plan (e.g. area-specific challenges, political instability,
    rumors about GiveDirectly, recipient refusals, terrain challenges during
    rainy seasons, etc.).
  • Vet new versions of surveys, including
    impact on field staff productivity, and recommend survey improvements as
    necessary (e.g. potential process gaps).
  • Raise ideas for continuous improvement to
    the enrollment process / recipient experience; execute process
    improvements and ideas raised by the FM / FD.
  • Periodically check and review FO data
    collection in the field. Coach staff to correct any issues observed.
  • Spend 1-2 day resolving difficult cases in
    the field that require special attention (hard-to-find recipients, cases
    of potential fraud)
  • Spend 1-2 days shadowing staff in order to
    identify areas for improvement and professional development, particularly
    during staff training
  • Carry out monthly performance check-ins
    with direct reports and semi-annual performance reviews.
  • Take part in meetings with district,
    county, and sub-country officials as necessary. Represent GiveDirectly in
    the field and manage daily communication with local village and parish
    leaders.
  • Support Field Director and Field Manager
    with hosting journalists, donors, and other external parties.
  • Assist Field Director and Field Manager
    with communicating and executing new projects/pilots/technologies (e.g.
    software changes and upgrades, recipient targeting projects, content
    collection for website and mobile app, etc.).
  • Ensure all allowance requests and spent
    allowance requests are submitted correctly and promptly
  • Ensure timecards are accurately submitted
    in a timely fashion



Qualifications, Skills and
Experience:

  • The ideal candidate for the GiveDirectly
    Associate Field Manager  job
    opportunity must a Diploma or Degree.
  • Excellent overall communication skills,
  • Exceptional leadership ability with
    demonstrated success in motivating and developing junior staff,
  • Proven ability to problem-solve complex
    operational challenges in the field,
  • Alignment with GiveDirectly core values
    and commitment to advancing GD’s mission,
  • Positive attitude, strong work ethic, and
    team-player mentality,
  • Keen interest in being the engine of the
    day-to-day field work
  • Proven ability to work in a highly
    independent and self-directed manner, while effectively, communicating
    upwardly about gaps and risks,
  • Excellent communication and relationship
    building skills and the ability to represent the organization effectively
    to external parties,
  • Highly analytical and technical skills, including
    proficiency with Microsoft Excel.
  • Fluency in Kiswahili, Rutoro and English

How to Apply:
All suitably qualified and interested candidates are encouraged to
apply online at the web link below.


NB: Applicants are
encouraged to apply early, as applications will be reviewed on a ROLLING BASIS.
GiveDirectly does not request for any form of payment from an applicant.

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