United Nations UN Human Resources Assistant Jobs – Regional Service Centre Entebbe (UNRSCE)

Job Title:                 Human Resources Assistant
Organization: United Nations
Regional Service Centre Entebbe (UNRSCE)
Duty Station: Entebbe, Uganda
Job Opening Number: RSCE/GJO/009/06/2017
 Reports to: Chief of Unit
Grade: GS-6
About UNRSCE:
The Regional Service Centre Steering Committee is the decision-making
body for RSCE, in compliance with General Assembly resolutions, United Nations
Secretariat rules and regulations, strategic guidance from United Nations
Headquarters and oversight bodies. The Steering Committee consults with the
Global Field Support Strategy Implementation Coordination Team, as required.
The Regional Service Centre, as approved by the Member States, is
owned, managed and staffed by the regional missions it serves. This framework
reinforces the existing missions’ chain of command structures and lines of
authority in a manner that does not create an additional layer between Headquarters
and the regional missions. It also ensures that staffing for RSC.
Key Duties and
Responsibilities: 
Within delegated
authority, the Human Resources Assistant will carry out the following duties:
  • Prepare
    staff members’ entitlements including claims, danger pay, daily
    subsistence allowance, mission subsistence allowance for Government
    Provided Personnel and Individual Uniformed Personnel, volunteer living
    allowance and any other allowances for payments in conformity and
    adherence to applicable United Nations policies e.g. staff rules,
    financial regulations and rules, ST/AI issuances or practices, IPSAS
    policy framework etc.
  • The
    jobholder will accurately process the entitlements, benefits and payroll
    for the international and national civilian staff and non-staff on behalf
    of the Client Missions and/ or the RSCE, as well as claims for official
    travel and expense reimbursements. Assists in managing the service line as
    appropriate in the business processes related to payroll, leave
    entitlements, contract extensions, other entitlements, separations and
    final payments for civilian staff, non-staff and uniformed personnel.
  • Implement
    processes related to the on-boarding, travel arrangements, payments of
    settling-in grants, check-in, check-out and separation activities for
    civilian staff, uniformed personnel and non-staff, as well as the installation
    and repatriation of recognized dependents.
  • Regularly monitor and evaluate the effectiveness of related guidelines,
    staff rules, HR rules and regulations, practice and procedures, and makes
    recommendations through the Chief of Unit where necessary.
  • Process
    and administer end to end entitlements and benefits of International staff
    members in the RSCE in an efficient and timely manner, (i.e.
    Personnel Administration of Contracts, Personnel administration of
    movements, Time Management and Separations) making proper recommendations
    where exception is required.
  • Offer
    timely guidance and advice to internal and external clients on
    Benefits and Entitlements, Staff Rules and Regulations and HR guidelines
    and promotes a collaborative and client-oriented approach.
  • Review
    requests for entitlements and claims; Handle non-routine and complex
    cases, undertaking if necessary research.
  • Support
    the service line with the administration and certification on the
    processing of benefits and entitlements processes in compliance with the
    Rules and Financial framework.
  • Actively
    engage in comprehensive HR strategy including benefits and entitlements
    management.
  • Keenly
    review and recommend revision to HR policy guidelines relating to Benefits
    and entitlements as deemed necessary. Make inputs to the design and
    development of the delivery processes.
  • Perform
    HR administration of Benefits and Entitlements in Umoja in line
    with the delegation of authority, maintains UMOJA entitlements and HR
    local contracts and administration roles.
  • Assist
    in the review and processing of data pertaining to conditions of service
  • Resolve
    queries escalated in iNeed in UMOJA
  • May
    supervise the work of Human Resources Assistants at the lower level.
  • Offer
    timely general office support services, draft and/ or process a variety of
    correspondence and other communications.
  • Set-up,
    maintain and monitor reference files/ records (electronic and
    paper).
  • Schedule
    appointments/ meetings, monitor deadlines, etc.
  • Undertake
    research on a range of HR related issues and prepare notes/ reports.
  • Maintain
    and monitor automated database containing HR related statistics and
    prepare periodic reports to HR management.
  • Prepare
    necessary documentation for distribution to various offices, departments
    and overseas offices.
  • Perform
    a variety of administrative duties (e.g. leave recording, request for
    office supplies and equipment etc.)
  • The
    jobholder may provide guidance/ training to less experienced staff
  • Assist
    in the preparation of necessary documentation for distribution to various
    offices, departments and overseas offices.
  • Perform
    other duties as and when required by the Supervisor.
Qualifications, Skills and
Experience:
  • The ideal candidate for the United Nations
    Regional Service Centre Entebbe (RSCE) Human Resources Assistant job
    opportunity should hold a high school
    diploma or recognized equivalent is required. A qualification in
    human resources is desirable.
  • At least seven (7) years of progressively responsible experience in human
    resources management, administrative services or related area is required.
  • Previous
    experience in the application of Staff Rules and Regulations,
    policies, practices and procedures in a large-scale organizational setting
    is required.
  • Prior
    exposure and experience in the administration of a broad range of benefits
    and entitlements using an ERP is required.
  • Previous
    experience working in human resources management within an
    international organization or non-governmental organization – in a
    conflict or post-conflict setting is desirable.
  • Prior
    experience in a shared service center is desirable.
  • Languages: Fluency in oral and
    written English is required.
Personal Competencies:
  • Professionalism: Provides the delivery of a comprehensive
    service to the RSCE and its Client Missions on entitlements and benefits.
    Assists in managing the delivery of services related to entitlements and
    benefits to international staff of the Client Missions and
    international and general service staff of the RSCE, while ensuring
    transparency, accuracy and ensuring full compliance with Staff Rules and
    Regulations. Shows pride in work and in achievements; demonstrates
    professional competence and mastery of subject matter; is conscientious
    and efficient in meeting commitments, observing deadlines and achieving
    results; is motivated by professional rather than personal concerns; shows
    persistence when faced with difficult problems or challenges; remains calm
    in stressful situations. Takes responsibility for incorporating gender
    perspectives and ensuring the equal participation of women and men in all
    areas of work.
  • Teamwork: Works collaboratively with
    colleagues to achieve organizational goals; solicits input by
    genuinely valuing others’ ideas and expertise; is willing to learn from
    others; places team agenda before personal agenda; supports and acts in
    accordance with final group decision, even when such decisions may not
    entirely reflect own position; shares credit for team accomplishments and
    accepts joint responsibility for team shortcomings.
  • Client
    Orientation:

    Considers all those to whom services are provided to be “clients” and
    seeks to see things from clients’ point of view; Establishes and
    maintains productive partnerships with clients by gaining their trust and
    respect; Identifies clients’ needs and matches them to appropriate
    solutions; Monitors ongoing developments inside and outside the clients’
    environment to keep informed and anticipate problems; Keeps clients
    informed of progress or setbacks in projects; Meets timeline for delivery
    of products or services to client.
NB: The United Nations
does not charge a fee at any stage of the recruitment process (Application,
interview meeting, processing, or training). The United Nations does not
concern itself with information on applicants’ bank accounts.
How to Apply:
All suitably qualified and interested Ugandan candidates should send
their applications with the following documents:
  • The United Nations Personal History form
    (P-11), Download Here; This should be signed
  • Copies of academic certificate (s) and/or
    High School Diploma
  • Latest performance evaluation report (for
    internal UN Candidates)
The applicants with the completed documents are strongly encouraged to
apply via e-mail and must include the Vacancy Announcement Number (check
beginning of this advert) and Job Title to: rsce2-recruitment@un.org
Deadline: 30th July 2017
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