The Ugandan Jobline

• The jobholder will work closely with IT
  Manager for incidents escalation as well as vendors for the purchase of
  new hardware or any local software
• Act as second level support and respond on
  the escalated tickets
• Ensure configuration, operation and
  administration of any server hardware, operating system and monitoring
  system.
• Ensure the Active Directory information is
  always correct and replicated across the Domain Controllers.
• Propose and configure Group Policies in
  line with corporate guidelines, like password, access control, Windows
  Firewall etc.
• The jobholder will maintain change logs to
  the infrastructure (Hardware/software) and periodically discuss the change
  logs with Head IT (HIT).
• Develop, document and maintain
  installation and configuration procedures; contribute to maintain system
  standards.
• Ensure all the devices connected to the
  LAN have access control in place. Administrative rights only given to
  authorized users.
• Manage storage and access rights for
  Distributed File System (DFS) and Shared Drive.
• Standardize and Prepare Windows Deployment
  Services (WDS) for image deployment for the workstations.
• Ensure Windows Server Update Services
  (WSUS) is installed, configured and managed.
• Ensure the operating systems are up to
  date in line with the corporate guideline. Exceptions to be approved by
  the HIT & Group CIO.
• Maintain inventory of all computer
  equipment, applications, IT services and ensure the correct licensing of
  all products
• Ensure all the software are licensed.
• Non-standard software is approved and
  inventories are kept.
• Non-standard & not approved exceptions
  are removed.
• Ensure all the Windows Devices have
  standard Antivirus and up to date.
• Ensure all Servers are backed up and copy
  is kept outside the building in a secured place. Distribute Daily backup
  report to the HIT.
• Periodic review of the infrastructure and
  propose improvements or replacements.
• Prepare investment budget annually, review
  with HIT.
• Source regionally and Deploy standard
  hardware and software based on the approved investment request.
• Ensure device labeling of all IT equipment
  with correct standard naming convention

• The ideal candidate for the Regional
  Systems Administrator job opportunity should preferably hold a Bachelor of
  Science or IT related discipline /
• A minimum of five years of related work
  experience
• Expertise in RMAN Backup/Archiving
  solutions.
• Shell scripting experience.
• Working knowledge on writing Procedural
  language (PL/SQL) knowledge and experience.
• Working knowledge in the Microsoft Office
  Package (Word, Excel, PowerPoint, Visio, Projects)
• Working knowledge in preparing technical
  documentation.
• Ability to provide technical guidance and
  leadership to professional personnel in area of expertise.
• Previous experience with performance
  tuning, explain plan execution processes.
• Experience in relevant database design,
  development, implementation, test and documentation.
• Good working knowledge of job scheduling
  and monitoring tools.
• Expertise in the Microsoft Active
  Directory Federation Services and Domain Controller.
• Expertise in areas of Windows Systems
  Administration and server backup.
• Advanced knowledge in configuring
  Microsoft DFS, WDS and WSUS Services.
• Expertise in the entire Watch Guard/Cisco
  line of products (Router, Switches, Firewall, Network Appliances).
• Expertise in communication protocols at
  the medial layer (OSI Layer 1 to 3) and host layers (OSI layer 4 to 7)
  that includes but is not limited to Ethernet 802.11, ARP, IP, TCP, UDP,
  SSL, TLS, HTTP, SMTP, FTP, DNS.
• Capable of making informed decisions and
  provide practical, timely solutions
• Willingness to involve stakeholders in the
  decision making process, to get buy-in and to implement solutions.
• Readiness to continuously focus on
  identifying and meeting customer current and future needs
• Readiness to provide alternatives and
  optimized solutions to the Customer.
• Detail oriented and able to multi task
• Ability to work alone or in a team,
  co-operation (mentoring, motivation)
• Communication and interpersonal skills
• Target driven spirit.
• High energy and resilience.
• Be authentic, approachable, open and
  honest.
• Working knowledge for hardware: HP PCs,
  Laptops, Servers, Printers and Cisco Switches, Routers
• Good knowledge and experience of Watch
  Guard Firewall, Cisco Switches, LAN, WAN, VPN.
• Working knowledge with PRTG Network
  Monitoring or similar tools
• Preferred knowledge and experience in ITIL
  and/or Cobit
• Fluent in English

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