Fresher Hospitality Jobs – Tour Consultant/Reservations Manager at Prime Uganda Safaris & Tours Ltd

Organisation: Prime Uganda
Safaris & Tours Ltd
Duty Station:  Bwebajja, Kampala, Uganda
About Prime Uganda Safaris:
Prime Uganda Safaris & Tours Ltd is an indigenous East African
Ugandan tour operator organizing safaris & tours in Uganda & Rwanda,
fully registered and licensed in Kampala Uganda.
Key Duties and
Responsibilities:   
  • Diagnose the clients’ specifications and
    wishes and suggest suitable travel packages or services
  • Organize travels
    from beginning to end, through booking tickets and accommodation, securing
    rental transportation etc.
  • Supply travelers with pertinent
    information and useful travel/holiday material (guides, maps, event
    programs etc)
  • Use promotional techniques and prepare
    promotional materials to sell itinerary tour packages.
  • Handle unforeseen problems and complaints
    and determine eligibility for money returns
  • Attend conferences to maintain familiarity
    with tourism trends
  • Create and update electronic records of
    clients
  • Reach the revenue and profit targets
  • Available, able to respond to any call /
    email any time of the day /night
  • Secure and reserve client’s safari
    accommodation following the confirmed safari program
  • Take responsibility of securing visitors
    relevant trekking permits in relevant parks following their confirmed
    program
  • Book and reserve in advance all tour
    activities as per the program confirmed
  • Populate the safari departure sheet with
    tour programs and respective safari days
  • Contact safari lodges and hotels for room
    rates and activity rates for use in safari quotation for a given period
  • Research and file relevant
    information  to the reservations
    department
  • Ensure clients file upon confirmation is
    all set and ready before safari departure
  • Ensure custody of relevant permits and
    other paper works that require advance bookings including their flight
    tickets
  • Have an effective communication link with
    service suppliers i.e. hotels, safari lodges, car hire companies, etc
     
Qualifications, Skills and
Experience: 
  • The applicant for the Tour
    Consultant/Reservations Manager job
    placement should preferably hold a Bachelor’s Degree in Tourism/Travel
    related course
  • A minimum of two years’ experience in a
    Tour company or travel agency
  • Energy and patience;
  • Excellent communication and interpersonal
    skills, especially when dealing with Guest
  • Good organizational skills
  • Excellent computer skills
  • Broad knowledge about Uganda as a holiday
    destination
How to Apply:
All suitably qualified and interested Ugandan nationals are encouraged
to send their applications with updated CVs and academic credentials via E-mail
to: samuelmakanga78@gmail.com
Deadline: 15th July 2017

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