14 July 2017

Branch Manager Job Opportunity - Duma Works

Job Title:            Branch Manager
Organisation: Duma Works
Duty Station: Gulu, Uganda

About US:
Duma Works is changing the way people think about hiring.  They are efficiently connecting employers and potential hires through our mobile platform, we make finding that perfect person a fun experience, allowing businesses to grow and job seekers to access new opportunities. Duma Works is a recruiting platform that fuses traditional human-centered recruiting and an interactive digital process to simplify how growing businesses hire top talent on the African continent. Since 2012, hundreds of employers all over East Africa have used DUMA Works to save time and money when identifying qualified job candidates. They are recruiting for a valuable client, a social enterprise focused on improving livelihoods for the African rural communities.

Job Summary: The Branch Manager will take overall responsibility over our growing team, portfolio, and product range. The incumbent will directly manage 7-12 credit and marketing officers, ensure a strong portfolio of 500-1,000 asset leases, and work directly with the Operations Director and CEO on high level strategy and portfolio growth.

Key Duties and Responsibilities:   
Team and portfolio management (70%):
  • Evaluate credit worthiness and risk during group, client, and loan approval processes.
  • Pull and analyse portfolio reports to evaluate client and Loan Officer performance.
  • Supervise and train a growing team of field personnel (consisting of Loan Officers, Relationship Officer, Operations Associate, and Fellows).
  • Continually evaluate team to see where to invest in developing staff and fill gaps with internal and external trainings.
  • Create and manage team and individual targets on a continuous basis.
  • Travel regularly to the field to monitor activities, manage team, and meet with customers.
Strategy and Product Development: (15%)
  • Work closely with Operations Director to set and manage quarterly goals to match annual priorities.
  • Render support in the designing and executing on new products to add to the portfolio.
  • Create and adjust staffing plans for pilot periods of new product testing.
Customer Relations: (15%)
  • Analyse company customer relations and how to improve service for current and new customers.
  • Brainstorm and draft procedures for customer engagement, among both active and inactive customers.

Qualifications, Skills and Experience:  
  • The ideal candidate should hold a recognized university in finance, business or a related field.
  • A minimum of five to seven years working in credit.
  • A minimum of two years of direct management experience, including hiring and overseeing performance management over time.
  • Prior credit experience should fall within two out of the three buckets: rural customers, farmer finance, or microfinance.
  • Willingness and eagerness to work non-traditional business hours to ensure targets are met.
  • Strong familiarity with loan databases.
  • Be in a fast-paced and efficient
  • The applicant should be hungry to learn, surpass targets, and move fast up in your career
  • Ability to quickly adapt when plans change
  • You embody our values of integrity, boldness, humility, hunger, accessibility, and solution oriented.
  • Ability to work with a diverse and global team.
  • Ability to speak Acholi or are willing to quickly learn. 

How to Apply:
All suitably qualified and interested candidates should send a cover letter and detailed CVs via E-mail to:  apply@jobs.dumaworks.com with the subject line as “2898”, Your Full name &  Phone number e.g. 2898 Okedi Jonathan, +2567xxxxxxxx. If you don’t follow these instructions, your application will not go through.

N.B: You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test. If you have any issues with the process, please reach out to +254702093793.

Deadline: 31st July 2017

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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