2 Fresher Field Technician Career Jobs – Tugende



Job Title:                Field Technician (2 Fresher Jobs)
Organisation: Tugende
Duty Station: Kampala,
Uganda
Reports to: Branch
Coordinator
About US:
Tugende is a for-profit social enterprise that helps motorcycle taxi
drivers in Uganda own their own motorcycles via a fair, transparent
lease-to-own model instead of renting indefinitely. Ownership significantly
increases income, job security and road safety. Across Uganda and many other
emerging markets, motorcycles help drive the economy, mitigate traffic jams and
bad roads, and offer hundreds of thousands of jobs for those with little formal
education. Tugende is proving that millions of self-employed entrepreneurs can
receive credit to own the equipment they use to provide for their families,
even without credit histories, collateral, and in industries considered high
risk by traditional lenders. We currently serve over 3,862 customers in
Kampala, Mbarara, Jinja, and Mbale. We plan to expand to at least 10 locations
in Uganda over the next 1-2 years and then to regional neighbours which may
include Rwanda, Kenya, Tanzania and South Sudan.
Job Summary: The Field
Technician is a thorough professional with a practical mind and attention to
detail. The ideal candidate will be able to work autonomously and responsibly
by conducting motorcycle procurement, pre-delivery inspections, delivery
coordination, installations, testing, repairs and maintenance of all Tugende
motorcycles.
Key Duties and Responsibilities:  
  • Complete the motorcycle procurement
    process including but not limited to signing off the pre-delivery
    inspection notes and managing the inventory.
  • The incumbent will accurately conduct
    pre-delivery inspection on all received motorcycles and ensure all
    necessary maintenance are reported before delivery.
  • Coordinate delivery of motorcycles
    (including loading, paying the delivery agents, offloading, monitoring and
    reporting any damages) from the supplier to Tugende warehouse.
  • Accurately capture all new motorcycle
    details into the system, before disbursement.
  • Read and interpret equipment manuals and
    repair orders / instructions to perform required maintenance and service.
  • Manage all installations, repairs,
    maintenance and testing of motorcycle before disbursement.
  • Provide technical and maintenance services
    and customer support during field visits or dispatches of motorcycles.
  • The jobholder will document, share and
    make recommendations on status of company assets with relevant members of
    the operations team based on fieldwork discoveries.
  • Prepare and submit accurate, timely and
    detailed service reports to the Branch Coordinator.
  • Perform any other technical related duties
    as may be assigned by the supervisor.
     
Qualifications, Skills and
Experience:
  • The applicants for the Tugende Field
    Technician jobs should preferably hold diplomas in; Electrical /
    Mechanical / Automobile Engineering, Motor Vehicle mechanics or any other
    related field, obtained from a certified and recognised institution of
    learning.
  • Exceptional technical skills to diagnose
    and determine the best technical solutions from non-technical
    descriptions.
  • Ability to work under pressure with
    minimal supervision
  • Ability to understand technical diagrams
    and manuals
  • Ability to work flexible shifts and to
    adapt to changing work schedules
  • Broad knowledge and familiarity with
    mobile tools and applications
  • Knowledge of health and safety issues
    related to motorcycle use, including electrical, mechanical and chemical
    risks
  • Strong IT skills
  • Excellent customer service skills to deal
    sensitively with customers
  • Valid driving licence most preferably
    class A.
  • Strong problem-solving skills
  • Good organisational skills
  • Proficiency in two or more local languages
  • High level of professionalism and
    integrity
  • Willingness to ride a motorcycle in a safe
    manner.
  • Tugende’s Core Values: Empathy,
    Integrity, Teamwork, Solutions-oriented and Always growing.
     
Job Benefits:  Candidates who excel at this job will have
the opportunity to be promoted to the following jobs;
  • Senior Field Technician
  • Field Technician Supervisor
  • Branch Coordinator
How to Apply:
All suitably qualified and interested candidates are encouraged to
apply online at the link below.
Deadline: 27th July 2017
For more of the latest jobs, please visit https://www.theugandanjobline.com or
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